Rental Yard Associate

City of Sioux Falls; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision

401K Retirement Plan (company matching

Group Life Insurance (company paid)

Employee store discount

PTO and Holiday Pay

Job summary

City of Sioux Falls is seeking a Full-Time Rental Yard Associate to greet customers, display and organize rental equipment, and assist with pick-up and drop-off.

You will inspect equipment for damage and cleanliness, coordinate maintenance, handle inquiries, and work in a fast-paced environment. Benefits include health/dental/vision, 401K, life insurance, employee store discount, PTO and holiday pay.

Qualifications

• High school diploma or equivalent.
• Prior customer service, rental or retail experience preferred.
• Experience with construction tools and equipment preferred.

Responsibilities

• Greet and assist customers in a friendly and courteous way.
• Ensure rental equipment is displayed and organized.
• Assist customers with pick-up and drop-off of rental gear.
• Inspect equipment for damage, cleanliness, and operation.
• Coordinate maintenance, repairs, and cleaning as needed.
• Handle inquiries, concerns, and complaints promptly.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer-focused

Organizational skills

Problem-solving

Basic computer skills

Education

High school diploma

Tools

POS software

Job description

We are seeking a Full-Time Rental Yard Associate

Here’s what you’ll do:

• Greet and assist customers in a friendly and courteous way.
• Ensure rental equipment is properly displayed and organized.
• Assist customers with rental equipment (pick-up, drop-off).
• Inspect rental equipment for damage, cleanliness, and operational functionality before and after pick-up and drop-off.
• Assist in coordinating rental equipment maintenance, repairs, and cleaning as necessary.
• Handle customer inquiries, concerns, and complaints promptly and effectively.

Requirements:

• Strong communication and interpersonal skills to work independently and as part of a team.
• Ability to work in a fast-paced environment and handle multiple customer requests simultaneously.
• Excellent problem-solving skills and a customer-focused approach.
• Strong organizational skills and ability to multi-task.
• Basic computer skills for accessing computer software systems to obtain product information.

Here’s what you’ll need to be successful:

• High school diploma or equivalent qualification.
• Prior experience in customer service, rental or retail preferred.
• Previous experience with construction tools and equipment preferred.

Here’s what we offer:

• Benefits package including health, dental, vision
• 401K Retirement Plan (company matching)
• Group Life Insurance (company paid)
• Employee store discount
• Paid Time Off (PTO) and Holiday Pay

Physical Capabilities Required:

• Must be able to lift up to 50 pounds at a time.
• Ability to walk and stand for extended periods of time.
• Physical stamina for loading/unloading equipment.
• Flexibility and agility to bend, stoop, and reach.

Equal Opportunity Employer