Rental Technician

Mt Southington Ski Area Inc; Plantsville (CT); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Complimentary ski/ride access for the,

Employee discounts on food and drinks

Job summary

Mt Southington Ski Area Inc. in Plantsville, CT seeks a Rental Technician for our seasonal rentals shop. You will fit, adjust, and maintain ski and snowboard equipment, while providing friendly guest service and accurate guidance on gear choices.

The role requires a basic mechanical aptitude, strong communication, and the ability to work in a fast‑paced, mountain environment with flexible schedules, including weekends and holidays.

Qualifications

• Must be 16 years or older and able to work a seasonal schedule.
• Basic mechanical aptitude or willingness to learn equipment fitting.
• Excellent customer service mindset and strong communication.
• Ability to work in a fast-paced, high-volume rental shop.
• Able to stand for long periods and lift up to 50 lbs.

Responsibilities

• Greet guests professionally and assist with equipment selection.
• Fit, adjust, and maintain ski and snowboard gear per guidelines.
• Educate guests on equipment use and safety practices.
• Inspect rental equipment visually and functionally.
• Maintain a clean, organized rental shop and assist with inventory.
• Record hours accurately and resolve discrepancies before payroll.

Skills

Customer service

Communication

Teamwork

Mechanical aptitude

Willingness to learn

Attention to detail

Adaptability

Tools

Basic tools

Job description

Job Details

Job Location: Mt Southington Ski Area Inc - Plantsville, CT 06479

Position Type: Seasonal

Job Shift: Primarily Indoors

Job Category: Rentals

Position SummaryThe Rental Technicianis responsible forfitting, adjusting, andmaintainingski and snowboard equipment to ensure a seamless and enjoyable guest experience. This role requires strong customer service skills, attention to detail, and the ability to work efficiently in a fast-paced mountain environment.

Key Responsibilities

• Greetguests in a friendly and professional manner
• Assist guests in selecting appropriate ski or snowboard equipment based on guest-provided information, including measurements and self-identified ability level, in accordance with established Internal Operating Procedures (IOPs) and manufacturer guidelines
• Assist guests with finding appropriate skis or snowboards
• Educate guests on equipment and proper use
• Adjust ski and snowboard bindings according to manufacturer guidelines
• Perform visual and functional inspections of all rental equipment
• Maintain a clean and organized rental shop environment
• Assistwith inventory tracking and storage
• Complete required training as assigned by mountain leadership
• Accurately record all hours worked, ensure time entries are complete, and promptly resolve any discrepancies prior to the end of each pay period
• Other duties as assigned by mountain leadership

Qualifications, Requirements, and Compensation

• Mustbe 16 years or older
• Basic mechanical aptitudeor willingness to learn
• Strong communicationand teamwork skills
• Positive attitude and customer mindset
• Ability to work in a fast-paced, high-volume environment
• Ability to work flexible schedules, including weekends, nights, and holidays
• Must be eligible to work in the United States
• Successful completion of background check

Work Environment & Physical Requirements

• Ability to standfor extended periods of timeand perform repetitive physical tasks
• Ability to workin an indoor location subject to temperature fluctuations, drafts, and intermittent exposure to outdoor weather conditions due to frequent operation of exterior doors
• Ability toliftupto 50lbs

Compensation & Benefits

• Compensation: $17.50/hour
• Benefits: Complimentary ski/ride access for the duration of employment and employee discounts on food and beverages at participating locations (subject to mountain policy)