Rental Technician

Paycom - ATS; Eden (UT); On-site; USD 17,000 - 22,000; Full time

Job summary

Nordic Valley Resort in Eden, UT is seeking seasonal rental staff to assist guests with ski and snowboard equipment. You will select and fit rental gear, guide guests through the process, and help ensure a smooth rental experience on the slopes.

The role emphasizes excellent guest service, clear communication, and the ability to work in a fast-paced resort environment while maintaining safety and organization throughout the rental area.

Qualifications

• Customer-facing role requires friendly, professional demeanor.
• Excellent and clear communication skills.
• Ability to stand for extended periods.
• Willingness to learn and use rental software systems.
• Ability to work in a fast-paced environment.
• Ability to lift up to 20 lbs overhead.

Responsibilities

• Issue proper and well-fitting rental equipment to guests.
• Adjust equipment settings according to manufacturer specifications.
• Inspect equipment for damage, malfunction, and compatibility.
• Process returned equipment and store it properly.
• Be knowledgeable about the equipment range offered.
• Answer guest questions about rental procedures, the ski area, and Resort operations.
• Maintain an organized, clean, and safe working environment.
• Work well with team members, demonstrate good communication skills, and promote a positive work environment.
• Follow supervisors direction and perform other duties as assigned.

Skills

Guest service

Communication

Stamina

Teamwork

Lift 20 lbs

Tools

Rental software

Job description

Job Details: Job Location: Nordic Valley Resort - Eden, UT 84310, Position Type: Seasonal,

Nordic Valley is looking for outgoing, energetic people who like working in a fast-paced guest service setting. This position would entail setting ski bindings to the correct settings for each guest and choosing the correct snowboard for our guests. As well as walking them through our rental process. This position is great for anyone who loves to ski/snowboard, as we have great perks for our employees to also enjoy our resort and sister resorts throughout the country. Employees also receive discounts. Please see the complete listing of employee perks on our website.

Duties & Responsibilities:

• Issue proper and well-fitting rental equipment to guests.


• Adjust equipment settings in accordance with the manufacturer’s specifications.


• Inspect equipment for damage, malfunction, and compatibility.


• Process returned equipment and store it in the appropriate locations.


• Be knowledgeable of the range of equipment offered.


• Answer guest questions regarding rental procedures, the ski area, and Resort operations.


• Maintain an organized, clean, and safe working environment.


• Work well with team members, demonstrate good communication skills, and promote a positive work environment.


• Follow supervisors direction and perform other duties as assigned.

Qualifications:

• Must have excellent guest service skills.


• Must have excellent and clear communication skills.


• Ability to stand for extended periods of time.


• Ability to learn and effectively utilize rental software systems.


• Ability to work in a fast-paced environment.


• Ability to lift weights of up to 20 lbs. overhead.