Rental Strategic Account Manager

JA Riggs Tractor Company; Springdale (AR); On-site; USD 70,000 - 110,000; Full time

Job summary

JA Riggs Tractor Company is seeking a Strategic Account Manager to grow relationships with our top clients and expand opportunities in the Riggs Rents portfolio. The role emphasizes strategic account planning, cross-functional collaboration, and achieving growth targets through proactive client engagement across multiple sites.

The SAM will lead sales efforts, identify new business, and mentor other sellers within the Riggs CAT family while ensuring exceptional service delivery and customer

Qualifications

• 3–5 years of experience in a direct sales role.
• Construction equipment rental knowledge is a plus.
• Willingness to travel regularly to job sites.

Responsibilities

• Maintain and grow relationships with existing clients through regular communication and visits.
• Identify and secure new business opportunities across an assigned set of accounts.
• Collaborate with sales teams and branch managers on effective sales strategies.
• Coordinate with internal departments to maximize growth opportunities.
• Track sales activities and client interactions; complete administrative tasks and planning.
• Take responsibility for client satisfaction across assigned accounts.
• Develop and implement business plans for strategic accounts.

Skills

Negotiation skills

Verbal and written communication

Independent work

Time management

Detail-oriented

Willingness to travel

Driver's license

Education

High school diploma

Bachelor's degree preferred

Tools

MS Office Suite

Job description

Description

The Riggs Rents Strategic Account Manager (SAM) is responsible for growing and expanding relationships with our most valuable clients as well as our largest opportunities. This role will serve to manage these clients by utilizing a strategic mindset and an overall goal of growing rental revenues. Focusing on achieving monthly/annual growth targets, identifying new business opportunities, and fostering strong client relationships are the expectations we have for this SAM position. In addition, this position requires strong collaboration across multiple internal organizations to enhance service delivery and ensure that our clients receive an experience they have come accustomed to from Riggs Rents. We also expect this position to leverage client relationships to promote other products and services across our product portfolio and serve as a leader/mentor to other sellers in the Riggs CAT family.

What you’ll do:

• Maintain and grow relationships with existing clients through regular communication and visits.
• Identify and secure new business opportunities across an assigned set of accounts
• Working with sales teams and branch managers on effective sales and client service strategies.
• Collaboration with Riggs CAT departments to maximize growth opportunities.
• Address any issues with assigned accounts throughout the client life cycle
• Track all sales activities and client interactions as required.
• Complete administrative tasks, including sales reports, expense tracking, and planning.
• Take responsibility for all client satisfaction across assigned accounts.
• Conduct regular visits to client locations to ensure satisfaction and growth.
• Develop and implement business plans for all strategic accounts.

Requirements

What you’ll need:

• Expertise in construction equipment and the rental market is a plus.
• Strong negotiation skills and know how to close deals.
• Proficiency with MS Office Suite.
• Excellent verbal and written communication skills.
• Ability to work both independently and as part of a team in a fast-paced environment.
• Detail-oriented with strong organizational and time management skills.
• High school diploma required, bachelor’s degree preferred.
• 3-5 years of experience in a direct sales role.
• Willingness to travel regularly to job sites, including construction environments.
• Valid driver’s license, safety training, and PPE compliance may be required.

IMPORTANT INFORMATION

While performing the duties of this job, the employee is regularly required to sit, talk or hear. The employee is occasionally required to stand and walk. The work environment characteristics described here are representative of those an employee encounters while performing the essential

functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This employee must be able to exert 10 lbs of force frequently and 50 lbs of force on occasion. This position requires kneeling, standing, squatting, and grasping frequently.

The noise level in the work environment is usually moderate.

Required travel.

This position is considered a safety sensitive position.

The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.

EEO/AA

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)