Rental Shop Technician | Part Time Seasonal

Boyne Resorts; New Hampshire; Hybrid; USD 24,000 - 32,000; Full time

Job summary

Sugarlift Mountain Corporation in Northern Kentucky seeks a customer-focused Rentals Associate to assist guests with ski and snowboard purchases, fittings, and safety checks. You will help guests select gear, tune equipment, and ensure proper bindings while maintaining a clean, safe rental shop environment.

Responsibilities include signing liability forms, testing bindings, and contributing to a positive guest experience in a fast-paced setting. Some shifts may include Food & Beverage duties.

Qualifications

• Customer service focus and ability to engage guests.
• Retail experience considered a plus.
• Ability to communicate clearly with guests and teammates.

Responsibilities

• Help guests pick out appropriate size skis/snowboard.
• Fit boots and adjust bindings for comfort and safety.
• Select correct size ski poles.
• Verify signatures on liability release forms.
• Tune and wax skis and snowboards.
• Test bindings per ASTM standards and maintain safety.
• Meet service level objectives set by supervisor.
• May work in Food and Beverage at times.
• Cross-train in all Rental Shop positions.

Skills

Customer service

Retail experience

Communication

Safety awareness

Education

High school diploma or GED

Job description

Overview

Assist guests through process of renting equipment while providing excellent customer service in an intense, rapid paced job with continual guest contact. As a customer focused organization, a crucial part of each employees' job is to get and keep guests.

Responsibilities

• Help guests pick out appropriate size skis/snowboard.
• Fit boots and adjust bindings to proper settings for comfort and safety.
• Select correct size ski poles.
• Verify all signatures and initials on liability release form.
• Tuning and waxing of skis and snowboards.
• Binding test per ASTM standards.Contribute to team effort by participating in Job Sharing, assuming responsibility for the cleanliness of the resort and safety of guests and employees; participating in safety meetings; accepting diverse assignments; maintain a positive and friendly attitude and demeanor in all internal and external interactions.
• Meet service level objectives and department goals as set forth by immediate supervisor.
• May be required to work in Food and Beverage during the middle of the day.
• Must be cross-trained in all Rental Shop positions.

Qualifications

The requirements listed below are representative of the knowledge, skill, and/or ability required.

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Retail experience a plus.