Bromley Mountain Resort Rental Shop Technician

Ski Bromley, LLC.; Vermont; On-site; USD 25,000 - 28,000; Full time

Job summary

Ski Bromley, LLC. is seeking a customer-focused team member to assist guests with rental equipment, fittings, and guidance throughout the rental process.

The role involves selecting appropriate gear, ensuring proper fit, maintaining equipment, and supporting the rental shop in a fast-paced ski resort environment. Seasonal, full-time and part-time opportunities exist, with base pay of $18.00–$20.00 per hour.

Qualifications

• Must have superior customer service skills.
• Must be a certified ski technician or have training ability.
• Punctual and prepared to perform work duties on time.
• Must maintain personal appearance in accordance with Bromley standards.
• Maintain a caring and sensitive attitude towards guest.

Responsibilities

• Instruct customer how to rent equipment
• Selects equipment according to information provided by customer
• Fits all equipment (including boots, skis, snowboards, bindings, poles and helmets) to customer specifications
• Directs customer to next destination
• Inspects equipment damages and/or needed repairs
• Accepts returned equipment
• Helps keep records on equipment maintenance
• Keeps rental area neat and clean
• Willingness to be flexible in tasks from snow shoveling to data entry
• Must be able to open and close bindings
• Must be able to take down and put away skis and boots from their racks safely
• Other duties as assigned

Skills

Superior customer service

Ski technician training

Punctuality

Professional appearance

Guest care

Job description

• Base Pay $18.00 - $20.00 / Hour
• Employee Type FT Non-Exempt

Description

Summary:

Primary role is to interact with guests; fit, adjust and issue rental equipment ensuring proper fit.

Duties and Responsibilities:

• Instruct customer how to rent equipment
• Selects equipment according to information provided by customer
• Fits all equipment (including boots, skis, snowboards, bindings, poles and helmets) to customer specifications
• Directs customer to next destination
• Inspects equipment damages and/or needed repairs
• Accepts returned equipment
• Helps keep records on equipment maintenance
• Keeps rental area neat and clean
• Willingness to be flexible in tasks from snow shoveling to data entry
• Must be able to open and close bindings
• Must be able to take down and put away skis and boots from their racks safely
• Other duties as assigned

Qualifications and Competencies:

• Must have superior customer service skills
• Must be a certified ski technician or have training ability
• Punctual and prepared to perform work duties on time
• Must maintain personal appearance in accordance with Bromley standards
• Maintain a caring and sensitive attitude towards guest

Supervisory Responsibility:

This position has no supervisory responsibilities.

This job operates primarily in a professional rental shop environment. Occasional work outdoors (any time of year) is likely throughout the base of operations.

Physical Demands

This is an active role working indoors moving snowsports equipment and using computers and phones for extended periods; however, some movement and work outdoors (safely crossing ice and snow) around the entire resort may be necessary. Must be able to lift and carry 20 lbs frequently throughout the shift.

Additional

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Additional Information

• Position Type Seasonal, Full-time and Part-time available; Hourly, Non-Exempt