Rental Shop Supervisor

Great Eastern Resort Management, Inc.; McGaheysville (VA); On-site; USD 17,000 - 24,000; Part time

Job summary

Massanutten Resort in McGaheysville, VA is seeking a Seasonal Rental Shop Supervisor to oversee daily rental operations and supervise up to 20 staff, ensuring safety and high customer service standards.

Responsibilities include hiring/training assistance, scheduling, and training new hires alongside the Rental Shop Manager; handle cash transactions and document incidents. Experience with ski/snowboard equipment is preferred, and certifications are required.

Qualifications

• Current rental binding certifications (training provided).
• Experience supervising staff in a fast-moving environment is preferred.
• Experience with ski and snowboard equipment is preferred.
• Must be at least 18 years old.

Responsibilities

• Train new hires, schedule, and maintain daily activities in collaboration with the Rental Shop Manager.
• Monitor all rental/repair shop activities in the absence of the manager.
• Document guest and employee incidents.
• Reconcile cash drawer at beginning and/or end of shift.
• Other duties as assigned by management.

Skills

Staff supervision

Customer service

Leadership

Cash handling

Communication

Basic computer skills

Job description

Massanutten Resort
McGaheysville, VA 22840, USA

Description

Job Summary

Position requires good leadership, communication, customer service, and basic computer skills. Duties include supervising rental shop operations and monitoring up to 20 staff members, assisting with staff hiring and training, upholding safety and customer service standards, and performing other duties as assigned by management. Responsibilities also include renting out mountain sports equipment, including skis, snowboards, boots, helmets, and bikes, depending on the season (summer/winter). Experience with ski and snowboard equipment is preferred. Previous supervisory experience is preferred. Position requires the ability to work outdoors, handle cash transactions, stand for extended periods of time, and consistently lift 10 or more pounds throughout the shift. Must be at least 18 years old.

Required

• Current rental binding certifications (training provided)

Preferred

• Ideal candidate will have prior experience supervising staff in a fast-moving environment
• Strong commitment to customer service

Job-Type: Seasonal

Typical Schedule

Days:

• Varies, including weekends and holidays as needed

Hours:

• Varied, evenings included
  • 16 to 40 hours a week

Compensation

• Pay: $15.00/Hour

Core Responsibilities

• Work with Rental Shop Manager to train new hires, schedule, and maintain daily activities and monitor progress
• Monitor all rental/repair shop activities in the absence of manager
• Document guest and employee incidents
• Reconcile cash drawer at beginning and/or end of shift
• Other duties as assigned by management

Equal Opportunity Employer
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