Rental Shop Senior Manager, Winter 26-27

Mammoth Mountain Ski Area; Mammoth Lakes (CA); Sur place; USD 70 000 - 74 000; Plein temps

Avantages offerts par ce poste

Ski passes for dependents

Free skiing at Alterra Resorts

Ski/snowboard lessons discounts

Equipment rental discount

Friends and Family vouchers

Retail & Food discounts

401k with company match

Résumé du poste

Mammoth Mountain is seeking a Seasonal Full Service Equipment Rental/Repair & Demo Manager to lead the equipment operations in Mammoth Lakes, CA. You will oversee Retail Sales, Equipment Rental (demo & standard), Maintenance, Repair Services, Guest Service, and Staff management, ensuring a superior guest experience.

Ideal candidates have 2–4 years rental/retail management, strong Siriusware knowledge, and proven leadership.

Qualifications

• Applicants should possess a high aptitude for Managing a fast-paced equipment Rental Business, while adhering to Guest Experience Standards, Staff Management Guidelines and Budgetary responsibilities.
• Applicants should be confident in working with Guest's to resolve difficult sales and service situations while functioning as a representative of Mammoth Mountain Leadership Team.
• Applicants must possess excellent communication skills, have strong knowledge of the Siriusware Sales POS system and a detailed knowledge of the Ski Industry, Ski/Snowboard/Bike Equipment and Repair.
• Rental/Retail shop management experience required. (2-4 years)
• Extensive knowledge of the Sirius operating system is an advantage, Microsoft operating system and moderate computer knowledge is a requirement.
• Must have knowledge of Mammoth products, services, and pricing or be a quick learner
• Must be a skilled manager of people and resources (20 - 60 employees)
• Must be a skilled trainer in guest service, teamwork, safety, equipment knowledge and liability compliance
• Must have excellent verbal communication skills
• Must be a good problem solver and have strong conflict resolution skills
• Strong organizational skills and ability to multitask, prioritize and meet deadlines
• The ability to understand and react to the dynamic nature and needs of this business
• Availability to work Weekends and Holidays throughout the operating season
• College Degree or Equivalent Experience required

Responsabilités

• Responsible for the overall operations of a Full Service Equipment Rental/Repair & Demo Business at Mammoth Mountain.
• This position directly oversees the daily Business Unit operations including Retail Sales, Equipment Rental (demo & standard), Equipment Maintenance, Repair Services, Guest Service Trail and Management of Staff.
• Works collectively with Rental Division team members and other departments to ensure a great overall guest experience.

Connaissances

Staff management

Guest service

Communication

Problem solving

Organization

Multitasking

Formation

College degree or equivalent experience

Outils

Siriusware POS

MS Windows

Description du poste

Seasonal

At Mammoth Mountain , you will live the dream!

Work and play in the majestic mountains with a free season pass that opens the doors to adventure at all Alterra Resorts . Your whole family can share this excitement with free skiing for dependents and a range of valuable discounts. It is more than a job; it is an opportunity to embrace the beauty of Mammoth Lakes, California.

Benefits and perks of your adventure here:

• Ski passes for dependents (spouse/child(ren)/domestic partners) includes free skiing at other Alterra Resorts


• Free skiing at all Alterra Resorts


• Ski/snowboarding lessons discounts


• Equipment Rental discount


• Friends and Family vouchers


• Retail & Food discount


• 401k with company match

*Offers of employment may be contingent upon successful completion of a background check

A little about this position:

A rare opportunity to build a career with a team dedicated to providing exceptional year-round equipment services.

Responsible for the overall operations of a Full Service Equipment Rental/Repair & Demo Business at Mammoth Mountain.

This position directly oversees the daily Business Unit operations including Retail Sales, Equipment Rental (demo & standard), Equipment Maintenance, Repair Services, Guest Service Trail and Management of Staff.

Works collectively with Rental Division team members and other departments to ensure a great overall guest experience.

NOTE:

This is a Career SEASONAL position - the ideal candidate seeks an ongoing, winter work opportunity with our organization. Opportunity to move to year-round or dual seasonal work may arise for the right candidate.

Requirements:

• Applicants should possess a high aptitude for Managing a fast-paced equipment Rental Business, while adhering to Guest Experience Standards, Staff Management Guidelines and Budgetary responsibilities.


• Applicants should be confident in working with Guest's to resolve difficult sales and service situations while functioning as a representative of Mammoth Mountain Leadership Team.


• Applicants must possess excellent communication skills, have strong knowledge of the Siriusware Sales POS system and a detailed knowledge of the Ski Industry, Ski/Snowboard/Bike Equipment and Repair.


• Rental/Retail shop management experience required. (2-4 years)


• Extensive knowledge of the Sirius operating system is an advantage, Microsoft operating system and moderate computer knowledge is a requirement.


• Must have knowledge of Mammoth products, services, and pricing or be a quick learner


• Must be a skilled manager of people and resources (20 - 60 employees)


• Must be a skilled trainer in guest service, teamwork, safety, equipment knowledge and liability compliance


• Must have excellent verbal communication skills


• Must be a good problem solver and have strong conflict resolution skills


• Strong organizational skills and ability to multitask, prioritize and meet deadlines


• The ability to understand and react to the dynamic nature and needs of this business


• Availability to work Weekends and Holidays throughout the operating season


• College Degree or Equivalent Experience required

Pay: $70,304.00 - $73,732.50 per year

Mammoth Mountain is an equal opportunity employer.