Rental Sales & Service Pro — Tools & Hardware

Huntington Lumber & Supply; Hazlehurst (MS); On-site; USD 32,000 - 52,000; Full time

Job summary

Huntington Lumber & Supply in Hazlehurst, MS, seeks a Rental Sales & Service Specialist to greet customers, advise on hardware products, and process rental orders. You will coordinate pickup/return logistics, upsell related items, and support the rewards program to foster loyalty.

Strong customer-service focus and knowledge of hardware products are essential. Candidates should be comfortable with POS systems, computer use, and working in a fast-paced store environment.

Qualifications

• Experience in hardware/lumber sales, retail, or related field is preferred.
• Strong knowledge of hardware products, applications and troubleshooting techniques.
• Excellent interpersonal and communication skills with a focus on customer service.
• Able to handle multiple tasks in a fast-paced environment and lift up to 100 pounds when needed.

Responsibilities

• Greet customers and provide expert guidance on hardware, tools, and machinery.
• Process rental orders, including agreements, payments, and deposits; verify customer info.
• Coordinate equipment pickup/return to ensure smooth transactions.
• Upsell related products and highlight rewards program to build loyalty.
• Answer phones professionally and address inquiries; resolve issues with management guidance.

Skills

Customer service

Sales

Multitasking

Interpersonal skills

Tools

POS systems

Computer proficiency

Job description

Huntington Lumber & Supply in Hazlehurst, MS, seeks a Rental Sales & Service Specialist to greet customers, advise on hardware products, and process rental orders. You will coordinate pickup/return logistics, upsell related items, and support the rewards program to foster loyalty.

Strong customer-service focus and knowledge of hardware products are essential. Candidates should be comfortable with POS systems, computer use, and working in a fast-paced store environment.