Rental Sales Representative

Ryder System, Inc.; Newington (CT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) retirement plan

Paid time off

Job summary

Ryder System, Inc. is seeking a Customer Service Coordinator (Rental Sales) to act as the front-line sales agent for vehicle rentals for existing lease and commercial customers, with cross-functional collaboration across Sales, Marketing, Operations, and Asset Management.

The role emphasizes building strong customer relationships, driving profitable revenue growth, and coordinating with various teams to optimize fleet utilization and customer satisfaction.

Qualifications

• High school diploma or GED required.
• One year or more sales experience preferred.
• DOT Regulated listed in job requirements.

Responsibilities

• Handle sales process for inbound calls and outbound solicitation.
• Maintain accurate data in the marketing database.
• Maximize market rate opportunities and generate rental/lease leads.
• Maintain and expand relationships with existing customers.
• Coordinate with Maintenance, Asset Management, Sales, and Marketing to ensure satisfaction.

Skills

Strong communication

Multi-tasking

Customer service

Self-motivation

Education

High school diploma or GED

Job description

BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE

At Ryder, our most important competitive advantage is our people.CULTURE- INTEGRITY- FAMILY.

About the Role

As a Customer Service Coordinator, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we've been in the game since 1933! The Rental Sales Representative is responsible for acting as the front-line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross-functionally across Sales, Marketing, Operations, and Asset Management while utilizing excellent customer communication skills. This program is fast-paced and touches every aspect of the business unit.

Location: Lorton, VA

Hours: First Shift Schedule: Monday - Friday Hourly | Paid Weekly!

Essential Functions Sales & Marketing

• Handle sales and sales process for inbound calls as well as outbound solicitation
• Responsible for executing the business unit's marketing plan
• Maintain current accurate data within the company's marketing database
• Maximize rate opportunities within the market place
• Responsible for generating rental, lease and used vehicle sales leads
• Maintain and expand relationships with existing customer base
• Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
• Meet overall Ryder market share by successfully executing the sales and marketing initiatives

Operations & Asset Management

• Responsible for the overall profitably, operations and asset management of a rental location
• Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
• Maintain compliance with company, local, state, federal and other regulatory agencies
• Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet

Customer

• Drive profitable revenue growth by maintaining and growing customer relationships
• Responsible for overall satisfaction for all internal and external customers
• Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship

Communication

• Builds constructive and effective relationships with both internal and external customers
• Maintain composure when addressing stressful situations
• Clearly articulates Ryder's product and service offerings

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor. Performs other duties as assigned.

Skills and Abilities

• Strong verbal and written communication skills
• Ability to get both verbal and written communication across that has the desired effect
• Goal oriented, drive for results, assertive, and deal well with ambiguity
• Possesses a high degree of initiative
• Must have high level of energy and be a self-motivated and self-directed person
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Ability to focus on multiple projects and activities simultaneously
• Flexibility to operate and self-driven to excel in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Demonstrates customer service skills

Qualifications

• H.S. diploma/GED required
• One (1) year or more sales experience required
• DOT Regulated No #LI-JM #INDexempt#FB

Job Category

Sales Support

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Compensation ranges for the position are below:

Pay Type: Hourly

Minimum Pay Range:

Maximum Pay Range:

Benefits Information

• Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
• We also offer a full benefits package, 401 (k) employer match, and a discount on RyderShares!

Equal Opportunity Statement

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Other Company Highlights

Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine's "World's Most Admired Companies", & one of "Reader's Choice Excellence Awards" by Inbound Logistics.

What about our green initiative…?We have the largest EV footprint in the U.S.In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award".

Policies

Ryder Pay Transparency Policy.

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