Rental Management Trainee

Ryder System, Inc.; Billings (MT); On-site; USD 48,000 - 58,000; Full time

Job summary

Ryder System, Inc. seeks a driven professional for its Rental Management Trainee program in Billings, MT. This 18–24 month accelerated development path rotates through Finance, Operations, HR, and Sales & Marketing to build leadership readiness.

You’ll gain hands-on experience across core business areas, with exposure to compliance, customer relationships, and performance improvement, preparing you for a leadership role.

Qualifications

• Bachelor's degree in business administration or related field required.
• 1+ year of customer service with issues resolution experience preferred.
• Must be computer literate with intermediate proficiency.

Responsibilities

• Handle the sales process for inbound calls as well as outbound solicitation.
• Maintain current and accurate data within the company’s marketing database.
• Generate rental, lease, and used vehicle sales leads.
• Manage all rental asset processes including vehicle PM and cleanliness standards.
• Meet overall Ryder market share by executing sales and marketing initiatives.
• Maintain compliance with company, local, state, federal, and other regulatory agencies.
• Reconcile customer concerns, issues, and disputes to grow the customer base.
• On occasion, perform On-Call Representative duties and other tasks as assigned.

Skills

Verbal & written communication

Interpersonal skills

Adaptability

Self-motivation

Relationship building

Teamwork

Detail orientation

Computer literacy

Education

Bachelor's degree in business administration or related field

Job description

Salary: $53,000

Schedule: Monday to Friday 7am to 5pm

About This Opportunity

Are you a driven, ambitious professional ready to fast-track into a management role? The Ryder Rental Management Trainee program is an 18–24 month accelerated career development experience designed to build the next generation of Ryder leaders. This program is fast‑paced and touches every aspect of the business unit. You’ll receive hands‑on training across Finance, Operations, Human Resources, and Sales & Marketing — gaining the full toolkit you need to step into a leadership role with confidence.

What You’ll Experience

Over 18–24 months, you’ll build expertise across every core area of the business:

• Finance – Understand the P&L drivers behind a high‑performing rental operation
• Operations – Manage rental assets, vehicle PM standards, and day‑to‑day location performance
• Sales & Marketing – Drive revenue through inbound sales, outbound solicitation, and lead generation for rental, lease, and used vehicle sales
• Human Resources – Learn how to build, develop, and lead a team
• Customer Relationship Management – Resolve customer concerns and grow a loyal customer base
• Compliance & Regulatory – Ensure alignment with company, local, state, and federal requirements

Why Ryder?

Ryder isn’t just a great place to grow your career — it’s a company that has been recognized time and again for excellence, integrity, and its commitment to people:

One of the Most Trustworthy Companies in America – Newsweek

America’s Best Large Employers – Forbes

World’s Most Admired Companies – Fortune Magazine

Top Company for Women to Work for in Transportation – Women in Trucking Overdrive Award

General Motors Food Logistics’ Top 3PL Award – SDC EXEC Reader’s Choice Excellence Awards

Top Women to Watch in Transportation – Inbound Logistics

Supplier Environmental Excellence Award – Verizon

We’re also committed to a greener future — Ryder operates the largest electric vehicle (EV) fleet footprint in the United States.

Hear directly from the people who work here: https://www.youtube.com/watch?v=usBbl6L1V6E https://www.youtube.com/watch?v=b24PFgxvVS0

Essential Functions

• Handle the sales process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company’s marketing database
• Responsible for generating rental, lease, and used vehicle sales leads
• Manage all rental asset processes to include Vehicle PM and cleanliness standards
• Meet overall Ryder market share by successfully executing sales and marketing initiatives
• Maintain compliance with company, local, state, federal, and other regulatory agencies
• Reconcile all customer concerns, issues, and disputes to maintain ongoing relationships and grow the current customer base

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor
• Performs other duties as assigned

Skills and Abilities

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast‑paced, dynamic environment
• High energy, self-motivated, self-directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast‑paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow-up practices
• Possess a high degree of common sense and the aptitude to learn quickly
• Ability to relocate in the region/US at the conclusion of the training program
• Must be computer literate – intermediate required

Qualifications

• Bachelor's degree required business administration or similar related degree
• One (1) year or more customer service with issues resolution experience preferred
• Must be computer literate intermediate required

Job Category Operations and Support

Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success.

The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Compensation ranges for the position are below:

• Pay Type: Salaried
• Minimum Pay Range: $53,000
• Maximum Pay Range: $53,000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include

• Medical
• Prescription
• Dental
• Vision
• Life insurance
• Disability insurance options
• Paid time off for vacation
• Paid time off for illness
• Paid time off for bereavement
• Paid time off for family and parental leave
• Tax-advantaged 401(k) retirement savings plan

Equal Opportunity Statement

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.

During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail] or 800-793-3754.

Additional Marketing & Company Information

Explore our current opportunities and discover how you can build a rewarding career with a company committed to innovation, safety, and success.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day.

When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

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