Rental Sales Management Trainee

Centro Escolar University; Fort Myers (FL); Sur place; USD 49 000 - 59 000; Plein temps

Avantages offerts par ce poste

Health benefits

Paid time off

401(k) retirement plan

Eligibility for bonus / incentives

Résumé du poste

Centro Escolar University is seeking a proactive candidate for roles in sales and customer service. The position focuses on handling calls, generating leads, maintaining data accuracy, and supporting rental assets and vehicle maintenance.

You will drive customer satisfaction while adhering to regulatory standards. Ideal applicants hold a business degree, have 1+ year in customer service, and can relocate within the region or US after training.

Qualifications

• Bachelor's degree in business administration or related field.
• 1+ year of customer service experience with issue resolution preferred.
• Intermediate computer literacy.
• Strong verbal and written communication skills.
• Excellent interpersonal skills.
• Ability to relocate within the region or US after training.

Responsabilités

• Handle sales and process inbound calls as well as outbound solicitation.
• Maintain current and accurate data within the company's marketing database.
• Generate rental, lease, and used vehicle sales leads.
• Manage all rental asset processes including vehicle preventive maintenance and cleanliness standards.
• Meet overall Ryder market share by executing sales and marketing initiatives.
• Maintain compliance with company, local, state, federal, and other regulatory agencies.
• Reconcile customer concerns, issues, and disputes to maintain and grow the customer base.
• Perform the role of On-Call Representative based on scheduling and supervisor determination.
• Perform other duties as assigned.

Connaissances

Customer service

Verbal & written communication

Multitasking

Formation

Bachelor's degree in business administration or related field

Outils

CRM software

Description du poste

Your Role

Here’s what you will be doing:

• Handle sales and process inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company's marketing database
• Generate rental, lease, and used vehicle sales leads
• Manage all rental asset processes including vehicle preventive maintenance and cleanliness standards
• Meet overall Ryder market share by executing sales and marketing initiatives
• Maintain compliance with company, local, state, federal, and other regulatory agencies
• Reconcile customer concerns, issues, and disputes to maintain and grow the customer base
• Perform the role of On-Call Representative based on scheduling and supervisor determination
• Perform other duties as assigned

About You

The company is looking for:

• Bachelor's degree in business administration or a related field
• One year or more customer service experience with issue resolution preferred
• Intermediate computer literacy
• Strong verbal and written communication skills
• Excellent interpersonal skills
• Flexibility to work in a fast-paced, dynamic environment
• High energy, self-motivated, and self-directed with ability to focus on multiple projects simultaneously
• Ability to create and maintain professional relationships at all organizational levels
• Ability to work independently and as part of a team
• Detail oriented with strong follow-up practices
• High degree of common sense and aptitude to learn quickly
• Ability to relocate within the region or US after training program completion

Compensation & Benefits

• Salary: $54,000 annually
• Eligibility for annual bonus, commission, and/or long-term incentive plan based on level and type
• Comprehensive health and welfare benefits including medical, prescription, dental, vision, life insurance, and disability insurance
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan