Rental Sales Management Trainee

HTU; Livonia (MI); Sur place; USD 53 000 - 55 000; Plein temps

Résumé du poste

HTU in Livonia, MI is seeking a motivated sales and customer service professional. You will handle inbound calls and outbound solicitations, and maintain accurate data in the marketing database.

You will generate rental, lease, and used vehicle sales leads, manage rental asset processes including maintenance and cleanliness, and support initiatives to grow market share. A Bachelor's degree and strong communication skills are required.

Qualifications

• Bachelor's degree in business administration or related field required.
• At least 1 year customer service experience with issue resolution preferred.
• Strong verbal and written communication skills.
• Ability to build professional relationships at all levels of an organization.
• Flexible in a fast-paced environment.
• Relocation within region or US after training.
• Intermediate computer literacy.

Responsabilités

• Handle sales and process inbound calls as well as outbound solicitation.
• Maintain data in the marketing database.
• Generate rental, lease, and used vehicle sales leads.
• Manage all rental asset processes including vehicle preventive maintenance and cleanliness standards.
• Meet overall Ryder market share by executing sales and marketing initiatives.
• Maintain compliance with company, local, state, federal, and other regulatory agencies.
• Reconcile customer concerns, issues, and disputes to maintain and grow the customer base.
• Perform the role of On-Call Representative on a voluntary basis and as scheduled.
• Perform other duties as assigned.

Connaissances

Customer service experience

Verbal & written communication

Interpersonal skills

Attention to detail

Teamwork

Independent work

Formation

Bachelor's degree in business administration or related field

Outils

Computer literacy

Description du poste

Your Role

Here's what you will be doing:

• Handle sales and process inbound calls as well as outbound solicitation.
• Maintain current and accurate data within the company's marketing database.
• Generate rental, lease, and used vehicle sales leads.
• Manage all rental asset processes including vehicle preventive maintenance and cleanliness standards.
• Meet overall Ryder market share by executing sales and marketing initiatives.
• Maintain compliance with company, local, state, federal, and other regulatory agencies.
• Reconcile customer concerns, issues, and disputes to maintain and grow the customer base.
• Perform the role of On-Call Representative on a voluntary basis and as scheduled.
• Perform other duties as assigned.

About You

The company is looking for:

• Bachelor's degree in business administration or a related field is required.
• One year or more of customer service experience with issue resolution preferred.
• Strong verbal and written communication skills.
• Excellent interpersonal skills and ability to create and maintain professional relationships at all organizational levels.
• Flexibility to work in a fast-paced, dynamic environment.
• High energy, self-motivated, and self-directed with the ability to focus on multiple projects simultaneously.
• Ability to work independently and as part of a team.
• Detail-oriented with strong follow-up practices.
• High degree of common sense and aptitude to learn quickly.
• Ability to relocate within the region or US after training program completion.
• Intermediate computer literacy is required.

Compensation & Benefits

• Salary range: $53,000 to $55,000 annually.
• Eligible for annual bonus, commission, and/or long-term incentive plans based on level and type.
• Full benefits package for full-time positions including medical, prescription, dental, vision, life insurance, and disability insurance options.
• Paid time off for vacation, illness, bereavement, family, and parental leave.
• 401(k) retirement savings plan with employer match.
• Competitive pay plus overtime.
• Discount on RyderShares.