Rental Sales Management Trainee

GOTAFE; Fort Myers (FL); On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) retirement plan

Dental & Vision

Job summary

GOTAFE in Fort Myers, FL is recruiting for a dynamic sales and customer service role. You will handle inbound/outbound calls, maintain the marketing database, and generate rental, lease, and used vehicle sales leads while ensuring asset maintenance standards.

The ideal candidate has a Bachelor's degree in business administration or related field with 1+ year customer service experience, strong communication skills, and the ability to work independently or in a team.

Qualifications

• Bachelor's degree required.
• Minimum 1 year customer service experience.
• Proficient in basic computer tasks and data entry.
• Strong verbal and written communication skills.
• Excellent interpersonal abilities.
• Able to adapt in a fast-paced environment.
• Willing to relocate within the region or US after training.

Responsibilities

• Handle sales and process inbound calls as well as outbound solicitation.
• Maintain current and accurate data within the marketing database.
• Generate rental, lease, and used vehicle sales leads.
• Manage rental asset processes including preventive maintenance and cleanliness.
• Aim to meet market share targets via sales and marketing initiatives.
• Ensure compliance with company, local, state, and federal regulations.
• Resolve customer concerns to grow the customer base.
• Serve as On-Call Representative per schedule.
• Perform other duties as assigned.

Skills

Customer service

Verbal communication

Written communication

Interpersonal skills

Fast-paced work

multitasking

Relocation availability

Education

Bachelor's degree in business administration or related field

Tools

Intermediate computer literacy

Job description

Your Role

Here’s what you will be doing:

• Handle sales and process inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company's marketing database
• Generate rental, lease, and used vehicle sales leads
• Manage all rental asset processes including vehicle preventive maintenance and cleanliness standards
• Meet overall Ryder market share by executing sales and marketing initiatives
• Maintain compliance with company, local, state, federal, and other regulatory agencies
• Reconcile customer concerns, issues, and disputes to maintain and grow the customer base
• Perform the role of On-Call Representative based on scheduling and supervisor determination
• Perform other duties as assigned

About You

The company is looking for:

• Bachelor's degree in business administration or a related field
• One year or more customer service experience with issue resolution preferred
• Intermediate computer literacy
• Strong verbal and written communication skills
• Excellent interpersonal skills
• Flexibility to work in a fast-paced, dynamic environment
• High energy, self-motivated, and self-directed with ability to focus on multiple projects simultaneously
• Ability to create and maintain professional relationships at all organizational levels
• Ability to work independently and as part of a team
• Detail oriented with strong follow-up practices
• High degree of common sense and aptitude to learn quickly
• Ability to relocate within the region or US after training program completion

Compensation & Benefits

• Salary: $54,000 annually
• Eligibility for annual bonus, commission, and/or long-term incentive plan based on level and type
• Comprehensive health and welfare benefits including medical, prescription, dental, vision, life insurance, and disability insurance
• Paid time off for vacation, illness, bereavement, family, and parental leave
• Tax-advantaged 401(k) retirement savings plan