Rental Sales Leadership Trainee

HTU; Livonia (MI); On-site; USD 53,000 - 55,000; Full time

Job summary

HTU in Livonia, MI is seeking a motivated sales and customer service professional. You will handle inbound calls and outbound solicitations, and maintain accurate data in the marketing database.

You will generate rental, lease, and used vehicle sales leads, manage rental asset processes including maintenance and cleanliness, and support initiatives to grow market share. A Bachelor's degree and strong communication skills are required.

Qualifications

• Bachelor's degree in business administration or related field required.
• At least 1 year customer service experience with issue resolution preferred.
• Strong verbal and written communication skills.
• Ability to build professional relationships at all levels of an organization.
• Flexible in a fast-paced environment.
• Relocation within region or US after training.
• Intermediate computer literacy.

Responsibilities

• Handle sales and process inbound calls as well as outbound solicitation.
• Maintain data in the marketing database.
• Generate rental, lease, and used vehicle sales leads.
• Manage all rental asset processes including vehicle preventive maintenance and cleanliness standards.
• Meet overall Ryder market share by executing sales and marketing initiatives.
• Maintain compliance with company, local, state, federal, and other regulatory agencies.
• Reconcile customer concerns, issues, and disputes to maintain and grow the customer base.
• Perform the role of On-Call Representative on a voluntary basis and as scheduled.
• Perform other duties as assigned.

Skills

Customer service experience

Verbal & written communication

Interpersonal skills

Attention to detail

Teamwork

Independent work

Education

Bachelor's degree in business administration or related field

Tools

Computer literacy

Job description

HTU in Livonia, MI is seeking a motivated sales and customer service professional. You will handle inbound calls and outbound solicitations, and maintain accurate data in the marketing database.

You will generate rental, lease, and used vehicle sales leads, manage rental asset processes including maintenance and cleanliness, and support initiatives to grow market share. A Bachelor's degree and strong communication skills are required.