Rental Sales Associate – Customer Experience & Branch Operations

Budget Rent A Car of Utah; American Fork (UT); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Paid training

Medical, dental, and vision benefits

Paid vacation and holidays

Job summary

Budget Rent A Car of Utah in American Fork is seeking a Rental Sales Associate to assist customers with rentals, upsell enhancements, and maintain a friendly, efficient branch. You’ll greet travelers and locals, process reservations, and ensure a smooth checkout and return experience.

New hires receive paid training and opportunities to grow in sales, customer relations, and automotive services. A valid driver’s license and reliable attendance are required; weekend availability is expected.

Qualifications

• Must be at least 18 years of age and able to work weekends.
• High school diploma or equivalent preferred.
• Current, valid driver's license with an acceptable driving record.
• Experience in customer service or sales is a plus.
• Must be legally authorized to work in the United States.

Responsibilities

• Welcome customers and help identify the best rental vehicle for their needs.
• Assist with rental inquiries, reservations, vehicle selections, and rental agreements.
• Generate sales through vehicle upgrades and rental enhancements.
• Support daily rental transactions, including checkouts, returns, renewals, and vehicle exchanges.
• Work with insurance companies, repair facilities, corporate accounts, and individual customers.
• Collect payments, review rental documentation, and ensure transaction accuracy.
• Enter and maintain customer and vehicle details using computer-based reservation systems.
• Inspect vehicles during customer exchanges and note mileage, fuel levels, and damage.
• Communicate with the vehicle operations team to ensure cars are available and prepared.
• Help maintain an efficient, professional, and customer-friendly branch environment.

Skills

Customer service

Sales

Communication

Cash handling

Problem solving

Education

High school diploma or equivalent

Tools

Reservation systems

Job description

Description

Start Your Career in Sales & Customer Service! Are you a people person who enjoys helping customers, solving problems, and working in a fast-paced environment? Budget Car and Truck Rental of Utah is expanding its team and looking for motivated individuals to join our rental operations.

Job Type

Full-time, Part-time

As a Rental Sales Associate, you'll play an important role in creating a positive customer experience from the beginning to the end of each rental. You'll assist travelers, local residents, insurance customers, and business clients while learning the sales and operational side of the automotive rental industry.

This is an excellent opportunity for someone interested in building experience in sales, customer relations, automotive services, retail, or business operations.

New to the rental car industry? No problem! We provide paid training and the tools you need to succeed.

What You'll Be Doing

• Welcome customers and help identify the best rental vehicle for their needs.
• Assist with rental inquiries, reservations, vehicle selections, and rental agreements.
• Generate sales through vehicle upgrades, rental enhancements, and optional coverage offerings.
• Support daily rental transactions, including checkouts, returns, renewals, and vehicle exchanges.
• Work with insurance companies, repair facilities, corporate accounts, and individual customers.
• Collect payments, review rental documentation, and ensure transaction accuracy.
• Enter and maintain customer and vehicle details using computer-based reservation systems.
• Inspect vehicles during customer exchanges, noting mileage, fuel levels, and existing damage.
• Communicate with the vehicle operations team to ensure cars are available and prepared for customers.
• Help maintain an efficient, professional, and customer-friendly branch environment.

Why Work With Us?

• Competitive hourly compensation
• Additional earning potential through sales incentives
• Reliable biweekly pay
• Paid training – no previous rental car experience required
• Medical, dental, and vision benefits for eligible employees
• Paid vacation and holiday benefits
• Career development and advancement opportunities

What Makes a Great Candidate?

We're interested in individuals who enjoy interacting with people and are comfortable balancing customer service with sales and administrative responsibilities.

Previous experience in any of the following areas is a plus:

• Retail sales and customer service
• Hospitality, hotel, or travel services
• Automotive sales or service
• Banking, financial services, or cashiering
• Call center or customer support
• Front desk, reception, or administrative support
• Restaurant or service industry

Experience is welcome, but a positive attitude, dependability, communication skills, and willingness to learn are just as important.

Ready for Your Next Opportunity?

If you're looking for an opportunity to develop your sales skills, gain hands-on automotive industry experience, and grow with an established rental car operation, we'd love to meet you!

Requirements

Qualifications & Employment Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent preferred.
• Current, valid driver's license with an acceptable driving record.
• No more than two moving violations or at-fault accidents within the previous three years.
• Must be legally authorized to work in the United States.
• Availability to work weekends.
• Comfortable using computers, learning new software, and handling customer payments.
• Strong verbal communication, organization, and problem-solving abilities.
• Professional appearance, reliable attendance, and a team-oriented attitude.

Employment is subject to successful completion of applicable background screening and drug testing.

Salary Description

$18.50/hr. + incentives