Car Rental Sales & Customer Service Representative

Budget Rent A Car of Utah; Murray (UT); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly pay with incentives

Biweekly paychecks

Paid training and onboarding

Medical, dental, and vision insurance

Paid time off and holiday pay

Career growth opportunities

Job summary

Budget Car and Truck Rental of Utah is seeking a reliable, customer-focused team member to support Murray and Salt Lake City rental operations. You will assist customers with reservations, explain options, process contracts and payments, and coordinate with the fleet team.

No prior rental experience is required; paid training is provided. This role blends customer service, sales, administration, and vehicle coordination, with opportunities for growth within the company.

Qualifications

• At least 18 years old.
• High school diploma or equivalent preferred.
• Valid driver’s license with acceptable driving history.
• Available to work weekends.
• Strong communication, customer service, and organizational skills.
• Comfortable with sales, computer work, and handling financial transactions.

Responsibilities

• Help customers with rental reservations, vehicle pickups, returns, extensions, and exchanges.
• Recommend vehicles, upgrades, and optional protection products.
• Prepare rental contracts, process payments, and maintain accurate records.
• Assist customers with insurance replacement rentals and business accounts.
• Answer questions and resolve routine customer concerns.
• Update customer, reservation, and vehicle information in company systems.
• Check vehicle mileage, fuel, and condition during rental transactions.
• Coordinate with fleet personnel regarding vehicle availability and readiness.
• Assist with general branch operations and maintain an organized work environment.

Skills

Customer service

Sales

Administrative tasks

Communication

Cash handling

Job description

Job Type

Full-time, Part-time

Description

Budget Car and Truck Rental of Utah is looking for a reliable, customer-oriented team member to support our Murray and Salt Lake City rental operations.

This position combines customer service, sales, administrative tasks, and vehicle coordination. You'll assist customers with rental needs, explain vehicle and protection options, process contracts and payments, and work with our fleet team to support daily operations.

No car rental experience is necessary. Paid training is provided!

Job Responsibilities

• Help customers with rental reservations, vehicle pickups, returns, extensions, and exchanges.
• Recommend vehicles, upgrades, and optional protection products.
• Prepare rental contracts, process payments, and maintain accurate records.
• Assist customers with insurance replacement rentals and business accounts.
• Answer questions and resolve routine customer concerns.
• Update customer, reservation, and vehicle information in company systems.
• Check vehicle mileage, fuel, and condition during rental transactions.
• Coordinate with fleet personnel regarding vehicle availability and readiness.
• Assist with general branch operations and maintain an organized work environment.

What We Offer

• Competitive hourly pay with sales incentives
• Biweekly paychecks
• Paid training and onboarding
• Medical, dental, and vision insurance for eligible employees
• Paid time off and holiday pay
• Opportunities for career growth and advancement

Experience in retail, sales, hospitality, banking, automotive services, or customer support is beneficial but not required.

Employment is contingent upon successfully completing applicable background and drug screening requirements.

Join Our Team

Build valuable experience in sales, customer service, and transportation operations while working with an established rental car company. If you enjoy working with people, staying busy, and being part of a team, we'd like to hear from you!

Requirements

• At least 18 years old
• High school diploma or equivalent preferred
• Valid driver's license and acceptable driving history
• No more than two moving violations or at-fault accidents within the past three years
• Authorized to work in the United States
• Available to work weekends
• Strong communication, customer service, and organizational skills
• Comfortable with sales, computer work, and handling financial transactions
• Dependable, professional, and willing to learn

Salary Description

$16.50-$18.50/hr. + incentives