Car Rental Sales & Customer Service Representative

Budget Car and Truck Rental of Utah; Salt Lake City (UT); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Hourly pay + incentives

Biweekly pay

Training & onboarding

Health insurance

Paid time off

Career growth

Job summary

Budget Car and Truck Rental of Utah is seeking a reliable team member to support Murray and Salt Lake City rental operations. You will handle customer service, sales, administrative tasks, and vehicle coordination to ensure smooth daily operations.

No car rental experience is required; paid training is provided and you will work with the fleet team to support operations. This position offers competitive hourly pay with biweekly pay and eligible benefits.

Qualifications

• At least 18 years old.
• High school diploma or equivalent preferred.
• Valid driver's license and clean driving history.
• Authorized to work in the United States.
• Available to work weekends.
• Strong communication, customer service, and organizational skills.
• Comfortable with sales, computer work, and handling financial transactions.
• Dependable, professional, and eager to learn.

Responsibilities

• Help customers with rental reservations, vehicle pickups, returns, extensions, and exchanges.
• Recommend vehicles, upgrades, and optional protection products.
• Prepare rental contracts, process payments, and maintain accurate records.
• Assist customers with insurance replacement rentals and business accounts.
• Answer questions and resolve routine customer concerns.
• Update customer, reservation, and vehicle information in company systems.
• Check vehicle mileage, fuel, and condition during rental transactions.
• Coordinate with fleet personnel regarding vehicle availability and readiness.
• Assist with general branch operations and maintain an organized work environment.

Skills

Customer service

Sales

Communication

Organizational skills

Teamwork

Attention to detail

Education

High school diploma or equivalent

Tools

Reservation systems

Cash handling

Job description

Description Budget Car and Truck Rental of Utah is looking for a reliable, customer-oriented team member to support our Murray and Salt Lake City rental operations. This position combines customer service, sales, administrative tasks, and vehicle coordination. You'll assist customers with rental needs, explain vehicle and protection options, process contracts and payments, and work with our fleet team to support daily operations.

No car rental experience is necessary. Paid training is provided!

Job Responsibilities

• Help customers with rental reservations, vehicle pickups, returns, extensions, and exchanges.
• Recommend vehicles, upgrades, and optional protection products.
• Prepare rental contracts, process payments, and maintain accurate records.
• Assist customers with insurance replacement rentals and business accounts.
• Answer questions and resolve routine customer concerns.
• Update customer, reservation, and vehicle information in company systems.
• Check vehicle mileage, fuel, and condition during rental transactions.
• Coordinate with fleet personnel regarding vehicle availability and readiness.
• Assist with general branch operations and maintain an organized work environment.

What We Offer

• Competitive hourly pay with sales incentives
• Biweekly paychecks
• Paid training and onboarding
• Medical, dental, and vision insurance for eligible employees
• Paid time off and holiday pay
• Opportunities for career growth and advancement

Experience in retail, sales, hospitality, banking, automotive services, or customer support is beneficial but not required.

Employment is contingent upon successfully completing applicable background and drug screening requirements.

Join Our Team Build valuable experience in sales, customer service, and transportation operations while working with an established rental car company. If you enjoy working with people, staying busy, and being part of a team, we'd like to hear from you!

Requirements

• At least 18 years old
• High school diploma or equivalent preferred
• Valid driver's license and acceptable driving history
• No more than two moving violations or at-fault accidents within the past three years
• Authorized to work in the United States
• Available to work weekends
• Strong communication, customer service, and organizational skills
• Comfortable with sales, computer work, and handling financial transactions
• Dependable, professional, and willing to learn