Rental Sales Agent - $19.29

europcar; Denver (CO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement plan

Paid holidays

Vacation accrual

Employee discounts

Commuter benefits

Life insurance

Job summary

Fox Rent-A-Car in Denver is hiring Rental Sales Agents to deliver exceptional customer service and drive sales. You will engage customers, recommend coverage options, vehicle upgrades, and other services while following approved sales dialogues.

The role requires a flexible schedule including weekends, evenings, and holidays, with continuous opportunities to earn commissions on top of hourly pay. The position is non-exempt and pays 19.29 USD per hour.

Qualifications

• Sales background: Proven sales experience in a dynamic, fast-paced environment.
• Excellent customer service and communication skills.
• Ability to present product options and handle objections professionally.

Responsibilities

• Maximize sales opportunities by offering coverage products, upgrades, and services with 100% compliance.
• Use effective sales techniques to build rapport and close deals.
• Provide exemplary customer service by acknowledging customers, using names, and staying calm.
• Meet or exceed monthly sales targets and follow approved sales dialogues.
• Qualify and process rentals accurately and efficiently, reviewing rates and services with customers.
• Handle other duties assigned by management.

Skills

Sales background

Customer service

Product knowledge

Communication

Objection handling

Integrity in sales

Attention to detail

Close winning deals

Job description

Job Description

$19.29/Hourly + Earned Commission

Are you ready to take your sales career to new heights? At Fox Rent-A-Car, we're searching for dynamic Rental Sales Agents who excel at delivering top-notch customer service. This is the perfect opportunity if you have a passion for sales, a positive attitude, and the ability to thrive in a fast-paced environment. In this role, you'll have the chance to engage with customers, understand their needs, and offer tailored solutions that enhance their rental experience. With the potential to earn top pay, the sky's the limit!

Key Sales Duties

• Flexible Schedule; Weekends, Evenings and Holidays are a must! Our busiest times are when people travel.
• Maximize Sales Opportunities: Consistently offer optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.
• Utilize Effective Sales Techniques: Build rapport through open-ended questions, apply top-down sales strategies, emphasize product features and benefits, and skillfully overcome customer objections.
• Exemplary Customer Service: Acknowledge customers in line, smile, make eye contact, use the customer's name, and maintain composure even in challenging situations.
• Achieve Sales Targets: Meet or exceed Monthly Sales Performance Standards, demonstrating consistent success in sales goals.
• Follow Approved Sales Processes: Use company-approved, service-based sales dialogues with integrity and professionalism to ensure customer trust and satisfaction.
• Accurate and Efficient Rental Processing: Qualify and process customer rentals precisely, paying close attention to detail and ensuring all transactions are handled efficiently.
• Comprehensive Customer Engagement: Review rental parameters with all customers, ensuring they fully understand rates, optional charges, and services. Provide clear answers, offer maps and directions, and promptly resolve customer service issues.
• Other duties assigned by Management

Top Sales Skills Required

• Sales Background: Proven sales experience in a dynamic, fast-paced environment.
• Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.
• Sales Techniques: Proficient in rapport building, top-down sales strategies, and overcoming customer objections.
• Customer Service Excellence: Strong ability to acknowledge customers, maintain a positive attitude, and resolve issues professionally.
• Sales Performance: Demonstrated success in meeting or exceeding Monthly Sales Performance Standards.
• Integrity in Sales: Adherence to company-approved sales processes focusing on integrity and professionalism.
• Attention to Detail: Precision in qualifying and processing customer rentals with high accuracy.
• Effective Communication: Clear and concise in explaining rental parameters, answering customer questions, and offering assistance.

This role is non-exempt and pays $19.29 an hour.

Employees have access to comprehensive medical, dental, and vision insurance with prescription savings, along with a 401k retirement plan. The role includes paid holidays and an accrued vacation program, and employees may also be eligible for a range of paid and unpaid leave benefits, including sick leave, medical leave, family care leave, military leave, bereavement leave, and other legally required leave, with specific accrual rates and entitlements varying based on hours worked, length of service, and work location. Additional benefits include flexible spending accounts, a health savings account where applicable, employer-paid basic life insurance, optional supplemental life insurance, pet insurance, an employee assistance program, employee discounts on car rentals, and commuter benefits. Employees are also covered by basic life insurance at no cost, with the option to purchase voluntary term life and AD&D insurance, short-term and long-term disability insurance, accident insurance, and critical illness insurance. Identity theft protection and legal benefits round out the package.

We accept applications for this role on an ongoing basis, with no set closing date.

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, color, gender, sex, gender identity or expression, disability, sexual orientation, race, national origin, religion, genetic information, veteran status, marital status, citizenship status, belief, or any other protected characteristic, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We are committed to complying with the Americans with Disabilities Act and all applicable state and local disability laws, and reasonable accommodations are available upon request for both candidates and employees.

Europcar Mobility Group

Europcar Mobility