Rental Return Specialist - PTO & 401(k) Benefits

GSP Transportation Inc; Alcoa (TN); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k) Retirement Savings

401(k) matching

Flexible spending accounts

Health savings account

Life insurance

Paid time off (PTO)

Employee Assistance Program

Employee Discounts

On-the-job training

Opportunities for advancement

Referral Program

Job summary

GSP Transportation Inc. is seeking a Rental Return Agent in Alcoa, TN to deliver friendly, efficient service throughout the rental return process. You will greet customers, assist with luggage, review charges, and ensure accurate receipts.

Responsibilities include inspecting vehicles, handling damage reports, keeping the lot organized, and supporting the service department as needed. A collaborative team player with a positive attitude is essential.

Qualifications

• Greet customers on arrival and assist with luggage.
• Explain rental charges and provide accurate receipts.
• Inspect vehicles for fuel level and damages.
• Ask about service and satisfaction, and resolve issues when possible.
• Know rental documents, surcharges, and coverage options.

Responsibilities

• Greet customers on arrival and assist with luggage.
• Advise on rental charges and provide accurate receipts.
• Inspect vehicles for fuel level and damages, and report issues.
• Keep the lot organized and assist with vehicle cleaning.
• Promote excellent customer service and sales orientation.

Skills

Customer service

Problem solving

Teamwork

Communication

Attention to detail

Typing

Data entry

Sales orientation

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

GSP Transportation Inc. is seeking a Rental Return Agent in Alcoa, TN to deliver friendly, efficient service throughout the rental return process. You will greet customers, assist with luggage, review charges, and ensure accurate receipts.

Responsibilities include inspecting vehicles, handling damage reports, keeping the lot organized, and supporting the service department as needed. A collaborative team player with a positive attitude is essential.