Rental Operations Leader — Fleet & Profitability

Alta Equipment Group; Orland Park (IL); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Clear Destination Inc. is seeking a full-time Rental Manager for the Orland Park, IL branch. This role is responsible for the efficient and profitable operation of the branch rental department and for advising the Rental Director on matters affecting the branch’s interests.

You will manage incoming rental calls, quotations, customer setup, contract creation, COIs, payments, fleet movement, and weekly rental meetings to drive utilization and revenue.

Qualifications

• Must be knowledgeable about computer operations and Microsoft Office.
• Minimum of 2 years rental department experience.
• Strong problem solving, administration and management skills.

Responsibilities

• Receive all incoming rental calls.
• Vet rental leads and coordinate with the sales team.
• Quote rentals using internal rate sheet, verbal and written.
• Set up new customers, request credit applications, rental forms and COIs.
• Process rental payments and ensure first-time payments are collected.
• Create rental/demo contracts and maintain signed contracts and COIs in ERP.
• Manage rental fleet, transfers, logistics with Transportation Coordinator.
• Prepare and inspect units with service department, review WOs and E-Inspects.
• Bill insurance claims and process miscellaneous charges at return.
• Manage receivables, apply COD policy, review reports, issue credits.
• Process purchase orders and create invoices as needed.
• Generate reports using PowerBI: utilization, repair & maintenance, freight recovery.
• Participate in weekly rental calls and drive department improvements.

Tools

PowerBI

SignNow

ERP

JCB Livelink

PayTrace

Job description

Our Construction Equipment Group is seeking a full-timeRental Manager for our Orland Park, IL branch. The expected base salary for this role ranges between $80,000-$100,000 based on candidate experience. Thisrole is responsible for the efficient & profitable operation of the branch rental department. This individual will advise and make recommendations to the Rental Director with respect to the best interest of the branch rental department whenever & wherever activities of the company are involved.

Responsibilities include, but are not limited to:

• Receive all incoming rental calls
• Vetting rental leads and working with assigned sales team members
• Quoting rentals by using our internal rate sheet both verbal and written
• New Customer Set Up
• Requesting Credit Applications
• Requesting Rental Forms
• Requesting customer’s Certificate of Insurance and ensuring proper coverage
• Maintaining current COI’s on file for each rental contract
• Explain & offer our RPP program
• Processing rental payments via paytrace
• Processing all first time rental payments upfront
• Create Rental / Demo Contracts / Internal Contracts
• Maintain 100% signed contracts and COI’s in ERP
• Utilize SignNow
• Managing Rental Fleet
• Utilize team’s folder for approvals process
• Performing equipment transfers
• Working with the Transportation Coordinator for logistics needs
• Creating and utilizing traffic forms
• Utilizing JCB Livelink for machine tracking
• Auditing equipment data for accuracy
• Requesting the linking / de-linking of attachments
• Maintaining a profitable rental model
• Requesting Rental Preparations and Rental Check-In’s
• Working with the service department to ensure rental units are maintained and ready for rental
• Review all Service Work Orders billed internally to the rental department
• Review E-Inspect for damage and work collectively with the service department to determine billable customer damage
• Work with the Rental Manager to process all insurance claims
• Billing miscellaneous charges due upon rental return
• Managing Rental Receivables
• Follow company COD policy
• Review weekly provided reports for past due accounts
• Issue rental credits when necessary
• Following credit protocols via “Approvals” in teams
• Process payments via Paytrace as needed for any department
• Processing Purchase Orders
• Coding trucking invoices
• Coding re-rental invoices
• Creating manual sales invoices as needed
• Reporting
• Utilizing PowerBI
• Utilization
• Repair & Maintenance
• Freight Recovery
• Participate in weekly rental calls
• Prep for meeting topics throughout the week
• Contribute to improvements in the rental department

Qualifications:

• Must be knowledgeable about the operation of a personal computer, Business system, & Microsoft Office.
• Minimum of 2 years’ rental department experience.
• Possesses a clear understanding of the Rental Department and all related activities.
• Possesses excellent problem solving, administration, and management skills.