Rental Operations Coordinator

Altorfer Inc; Naperville (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401(k)

Paid Holidays

Parental Leave

Paid Time Off

Job summary

Altorfer Industries is seeking a Rental Coordinator to support development of rental for the Cat Rental Store. You will open the branch, handle calls quickly, verify credit and prepare rental agreements, while collaborating with sales and service teams to meet customer needs.

The role emphasizes telemarketing, upselling, and ensuring accurate documentation with a professional presence in a shop/office environment. Competitive benefits are offered.

Qualifications

• Communications skills are essential to the success in this position.
• Discusses customer needs, suggesting the most suitable and safe equipment for the application.
• Works closely with all personnel to ensure customer satisfaction.

Responsibilities

• Open branch for business prior to hours of operation each day.
• Answer 100% of incoming calls within 3 rings and keep phone logs.
• Maintain inventory accuracy and ensure deliveries/receipts are documented daily.

Skills

Communication skills

Equipment knowledge

Customer service

Sales/upsell

Telemarketing

Job description

Altorfer Industries is seeking a Rental Coordinator to support development of rental for the Cat Rental Store. You will open the branch, handle calls quickly, verify credit and prepare rental agreements, while collaborating with sales and service teams to meet customer needs.

The role emphasizes telemarketing, upselling, and ensuring accurate documentation with a professional presence in a shop/office environment. Competitive benefits are offered.