Rental Operations Coordinator

Wolter; Campobello (SC); On-site; USD 38,000 - 48,000; Full time

Job summary

Wolter in Campobello, SC is seeking a Rental Administrator to support the Rentals department by providing rental equipment to customers in our marketing area.

This role emphasizes customer service, coordination with sales and service teams, and accurate processing of quotes, orders, and invoices, with hands-on equipment knowledge and attention to detail in equipment condition and returns.

Qualifications

• Demonstrated customer service orientation.
• Ability to organize and manage multiple priorities.
• Excellent interpersonal and communication skills.
• Good computer proficiency.
• Must be certified to operate powered industrial equipment.

Responsibilities

• Take phone calls for rental equipment.
• Fill customer and internal requests – check all resources if equipment isn’t readily available in fleet.
• Input trucking data into electronic logs.
• Work with outside freight carriers for out of state shipments.
• Place orders for any re-rents from outside vendors.
• Prepare and follow up on rental quotes.
• Enter hour meter readings in system on rental contracts.
• Close and invoice rental orders.
• Initiate rental orders and generate/distribute shippers.
• Process vendor invoices for payment.
• Manage the check in and check out of each rental and ensure that all attachments are returned at check in.
• Review the general condition of rental equipment upon return and bill damages to customer when appropriate.
• Maintain rental equipment status in Quipware.
• Ensure all rentals are ready to go per customer’s delivery request.
• Assist credit department with customer billing issues.
• Manage hour meter readings on long term rentals.
• Performs other duties as assigned

Skills

Customer service orientation

Multitasking

Interpersonal communication

Computer proficiency

Powered industrial equipment cert

Vision/mission alignment

Tools

Quipware

Job description

Wolter in Campobello, SC is seeking a Rental Administrator to support the Rentals department by providing rental equipment to customers in our marketing area.

This role emphasizes customer service, coordination with sales and service teams, and accurate processing of quotes, orders, and invoices, with hands-on equipment knowledge and attention to detail in equipment condition and returns.