Rental Management Trainee

Ryder System, Inc.; Connecticut; On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Job summary

Ryder System, Inc. seeks a driven Rental Management Trainee to fast-track into a management role through an 18–24 month accelerated development program. You will gain hands-on training across Finance, Operations, HR, and Sales & Marketing to build leadership capability.

The program emphasizes customer relationships, asset management, compliance, and cross-functional collaboration in a fast-paced environment.

Qualifications

• Bachelor's degree in business administration or related field is required.
• One year or more customer service with issues resolution experience preferred.
• Must be computer literate (intermediate) required.
• Travel: None.
• DOT Regulated.
• No Job Category Operations and Support.

Responsibilities

• Handle the sales process for inbound calls as well as outbound solicitation.
• Maintain current and accurate data within the company’s marketing database.
• Responsible for generating rental, lease, and used vehicle sales leads.
• Manage all rental asset processes to include Vehicle PM and cleanliness standards.
• Meet overall Ryder market share by executing sales and marketing initiatives.
• Maintain compliance with company, local, state, federal, and other regulatory agencies.
• Reconcile customer concerns, issues, and disputes to maintain relationships and grow the customer base.

Skills

Strong communication

Teamwork

Self-motivation

Fast-paced learning

Relationship building

Independence

Education

Bachelor's degree in business administration or related field

Tools

Computer literate

Job description

About This Opportunity

Are you a driven, ambitious professional ready to fast-track into a management role? The Ryder Rental Management Trainee program is an 18–24 month accelerated career development experience designed to build the next generation of Ryder leaders. This program is fast-paced and touches every aspect of the business unit. You’ll receive hands‑on training across Finance, Operations, Human Resources, and Sales & Marketing — gaining the full toolkit you need to step into a leadership role with confidence.

What You’ll Experience

• Finance – Understand the P&L drivers behind a high‑performing rental operation
• Operations – Manage rental assets, vehicle PM standards, and day‑to‑day location performance
• Sales & Marketing – Drive revenue through inbound sales, outbound solicitation, and lead generation for rental, lease, and used vehicle sales
• Human Resources – Learn how to build, develop, and lead a team
• Customer Relationship Management – Resolve customer concerns and grow a loyal customer base
• Compliance & Regulatory – Ensure alignment with company, local, state, and federal requirements

Essential Functions

• Handle the sales process for inbound calls as well as outbound solicitation
• Maintain current and accurate data within the company’s marketing database
• Responsible for generating rental, lease, and used vehicle sales leads
• Manage all rental asset processes to include Vehicle PM and cleanliness standards
• Meet overall Ryder market share by successfully executing sales and marketing initiatives
• Maintain compliance with company, local, state, federal, and other regulatory agencies
• Reconcile all customer concerns, issues, and disputes to maintain ongoing relationships and grow the current customer base

Additional Responsibilities

• On a voluntary basis as well as based on scheduling, the Rental Management Trainee will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor
• Performs other duties as assigned

Skills and Abilities

• Strong verbal and written communication skills
• Excellent communication and interpersonal skills
• Possesses flexibility to work in a fast-paced, dynamic environment
• High energy, self‑motivated, self-directed person who is able to focus on multiple projects and activities simultaneously and able to thrive in a fast-paced environment
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
• Ability to work independently and as a member of a team
• Detail oriented with strong follow-up practices
• Possess a high degree of common sense and the aptitude to learn quickly
• Ability to relocate in the region/US at the conclusion of the training program
• Must be computer literate – intermediate required

Qualifications

• Bachelor's degree required business administration or similar related degree
• One (1) year or more customer service with issues resolution experience preferred
• Must be computer literate intermediate required
• Travel None
• DOT Regulated
• No Job Category Operations and Support

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: $58,000 Maximum Pay Range: $58,000

Benefits Information

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Company Overview

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.