Rental & Equipment Operations Specialist

Rentix Solutions; Northborough (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Health insurance

Dental insurance

Short and Long Term Disability

Vision insurance

Life insurance

Paid time off

Job summary

Rentix Solutions is seeking an office/operations professional to support daily rental activities and yard operations. You will handle calls, document rentals, assist with check-ins/check-outs, and perform basic equipment inspections with reporting.

The role emphasizes strong organization, communication, and the ability to juggle multiple priorities in a fast-paced environment, including invoicing and collections as needed.

Qualifications

• High School Diploma or GED required; college degree preferred.
• 4 years of experience in an office, administrative, customer service, or similar environment preferred.
• Previous rental or equipment industry experience strongly preferred.
• Strong organizational skills and exceptional attention to detail.
• Excellent communication and interpersonal skills (listening, verbal, and written).

Responsibilities

• Answer incoming customer calls and provide outstanding customer service.
• Coordinate truck and equipment rentals, returns, and related documentation.
• Assist with truck and equipment check-ins and check-outs.
• Conduct basic equipment inspections and document condition reports.
• Assist the Branch Manager with rental and sales activities.
• Process rental agreements, customer paperwork, billing, and invoicing.
• Assist with collections and account follow-up.
• Verify customer insurance and credit requirements.
• Order and maintain office supplies and inventory.
• Support daily yard and branch operations as needed.

Skills

Organizational skills

Attention to detail

Communication skills

Interpersonal skills

Microsoft Word

Microsoft Excel

Multitasking

Customer service

Problem solving

Office administration

Education

High School Diploma or GED

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Rentix Solutions is seeking an office/operations professional to support daily rental activities and yard operations. You will handle calls, document rentals, assist with check-ins/check-outs, and perform basic equipment inspections with reporting.

The role emphasizes strong organization, communication, and the ability to juggle multiple priorities in a fast-paced environment, including invoicing and collections as needed.