Rental Equipment Coordinator - Inside Sales

Wiese Group; Baltimore (MD); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health benefits

401k with match

Paid time off

Job summary

Wiese is seeking a dedicated customer service coordinator to support the full rental process for forklifts and material handling equipment in our Baltimore office. You will help customers select equipment, arrange transportation, and manage invoicing while maintaining Excel spreadsheets and generating reports.

This fast-paced, in-office role requires top organization, teamwork, and adherence to safety and company values.

Qualifications

• 3 years of experience in a customer service-related position.
• Strong working knowledge of Word and Excel, with fast data entry.
• Highly organized, able to handle multiple priorities in a fast-paced environment.
• Pre-employment screening and E-Verify are required for any position offered.

Responsibilities

• Assist customers in determining what type/size of equipment is best for the job.
• Arrange transportation for the equipment and coordinate delivery logistics.
• Invoicing and maintaining Excel spreadsheets for reports and records.
• Support rental operations and maintain accurate documentation.

Skills

Customer service experience

Excel & Word

Strong organization

Job description

Job Details

Job Location: Baltimore, MD 21230

Wiese is known as the leading source for purchasing and servicing forklifts and other material handling equipment, but we also maintain one of the largest rental fleets in America! In this role, you will be involved in the entire rental process – everything from helping the customer determine what type/size of equipment is best for the job they are doing, to arranging transportation for the equipment, to invoicing, to maintaining excel spreadsheets and doing reports. This is a very fast paced position and you will have multiple "balls in the air" at all times. To be successful, it is vital that you are highly organized. Working as a team is the only way to achieve the established goals.

As a team member of Wiese, you will be responsible for promoting our vision, cultural values, and safety guidelines while supporting all that has made Wiese a leader in the material handling equipment and service industry. You will make it a priority to ensure that you and your team members go home healthy every day.

This is a full-time position, working Monday-Friday. Some overtime may be required. All work is completed in-office, with no remote options.

Qualifications

• 3 years of experience in a customer service related position
• Strong working knowledge of Word and Excel. With excellent data entry skills/speed.
• Highly organized individual capable of handling multiple priorities in a fast-paced environment.
• Pre-employment drug screen, physical exam, comprehensive background record check, and proof of employment eligibility (E-Verify) are required for any position offered.

What we offer to you

• Comprehensive benefit package including Health, Dental, Life, 401k with match, Paid Time Off, and more.
• Great positive work environment
• Accessible and open-minded leadership, who seek out and utilize your feedback.
• Opportunity to work with professional people who care about one another

Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:

• Our Website: https://wieseusa.com/
• Our YouTube page: https://www.youtube.com/user/WieseUSA

Key Words

inventory control, logistics, inside sales, event planning, leasing contract coordination