Rental Equipment Concierge

Wintergreen-Resort; Nellysford (VA); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Medical insurance

401K plan

Paid time off

Job summary

Wintergreen Resort in Virginia is seeking Rental Shop Attendants to guide guests through the rental process, fit customers with equipment, and provide accurate information on gear and resort activities.

You will operate Siriusware and sales/rental programs, assist with locker rentals, and help maintain a clean, organized shop. Immediate promotion to Lead is available based on performance and reliability in this fast-paced guest-facing role.

Qualifications

• Excellent oral communication skills.
• Possess strong customer service skills.
• Ability to work independently and as a team.
• Possess problem solving skills.
• Computer skills with quick learning of new programs; POS experience a plus.

Responsibilities

• Assist guests in a friendly manner through every step of the rental process.
• Provide current and accurate information to guests, visitors and fellow associates regarding rental equipment, slope conditions and general resort activities.
• Understand and operate necessary computer equipment, which includes Siriusware, sales and rental programs.
• Select and help fit customers with rental equipment, ensuring proper fit and setup.

Skills

Customer service

Communication

Teamwork

Problem solving

Independent work

Education

High school diploma or GED

Tools

Siriusware

POS systems

Job description

Wintergreen Resort in Virginia is seeking Rental Shop Attendants to guide guests through the rental process, fit customers with equipment, and provide accurate information on gear and resort activities.

You will operate Siriusware and sales/rental programs, assist with locker rentals, and help maintain a clean, organized shop. Immediate promotion to Lead is available based on performance and reliability in this fast-paced guest-facing role.