Rental Customer Specialist & Lot Attendant

U-Haul; Haltom City (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Discounts on Apple products

Dental & Vision Plans

Job summary

U-Haul is seeking a Customer Service Representative in Haltom City, TX to assist customers with products and services at a U-Haul center. The role uses U-Scan tech to manage rentals and inventory and involves moving and hooking up trucks and trailers, inspecting equipment, and answering customer questions.

Responsibilities include equipment maintenance, preparing invoices, installing hitches, and optional certifications in propane handling and forklift operation.

Qualifications

• Customer-facing experience or aptitude for helping customers.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Haltom City, TX to assist customers with products and services at a U-Haul center. The role uses U-Scan tech to manage rentals and inventory and involves moving and hooking up trucks and trailers, inspecting equipment, and answering customer questions.

Responsibilities include equipment maintenance, preparing invoices, installing hitches, and optional certifications in propane handling and forklift operation.