Rental Coordinator (On-Site)

Ziegler Caterpillar; Rochester (MN); On-site; USD 50,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO 15 days

9 paid holidays

401(k) with match

HSA contributions

Disability insurance

Parental & Funeral leave

Fitness membership discount

Education assistance

Job summary

Ziegler Rental, a division of Ziegler Companies, has an immediate opening for a Rental Coordinator. The role is on-premise at the hiring branch, with Monday–Friday, 7:30 a.m.–5:00 p.m. work hours; overtime may arise.

You will create, maintain, and close rental agreements while communicating with internal and external customers, using Ziegler’s rental software to generate quotes and manage invoicing. The total compensation range for this position is $49,900 – $73,900, with benefits including

Qualifications

• High School Diploma or GED; 2- or 4-year degree preferred.
• Strong customer focus and attention to detail.
• Ability to multitask in a demanding environment.
• Experience with Microsoft Office and related software.
• Preferred: rental industry knowledge.

Responsibilities

• Provide rental support to the Rental Sales Team to ensure excellent customer service
• Answer incoming calls from Sales Representatives, customers, and the rental call center
• Generate customer quotes, create and close rental agreements while utilizing Ziegler’s proprietary rental software
• Monitor rental reports to manage daily tasks to ensure process compliance
• Coordinate equipment deliveries and returns with the Transportation Department
• Ensure accurate and timely invoices, including collection of unpaid balances
• Build and maintain knowledge of rental fleet equipment and their applications
• Collaborate effectively with team members, management, and other departments
• Assist with inventory management when needed
• Follow up with Sales Representatives and customers through phone and other communication channels
• Participate in after-hours, on-call support as needed
• Assist with special projects and training when needed

Skills

Customer focus

Attention to detail

Dependability

Efficiency

Planning and organization

Education

High School Diploma or GED; 2 or 4 year degree preferred

Tools

Microsoft Office Suite

Rental software

Job description

Ziegler Rental, a division of Ziegler Companies, has an immediate opening for a Rental Coordinator. The Rental Coordinator position is responsible for creating, maintaining, and closing rental agreements while communicating updates with both internal and external customers. This position is a fast-moving and rewarding position where employees get to help customers solve real world problems with industry leading Cat® Construction equipment. The Rental Coordinator will work on-premise in the hiring branch.

Schedule: Monday–Friday, 7:30 a.m.–5:00 p.m. Overtime opportunities may arise periodically, though they are not guaranteed.

Responsibilities

• Provide rental support to the Rental Sales Team to ensure excellent customer service
• Answer incoming calls from Sales Representatives, customers, and the rental call center
• Generate customer quotes, create and close rental agreements while utilizing Ziegler’s proprietary rental software
• Monitor rental reports to manage daily tasks to ensure process compliance
• Coordinate equipment deliveries and returns with the Transportation Department
• Ensure accurate and timely invoices, including collection of unpaid balances
• Build and maintain knowledge of rental fleet equipment and their applications
• Collaborate effectively with team members, management, and other departments
• Assist with inventory management when needed
• Follow up with Sales Representatives and customers through phone and other communication channels
• Participate in after-hours, on-call support as needed
• Assist with special projects and training when needed

Qualifications

• High School Diploma or GED; 2 or 4 year degree preferred
• Personal Attributes: Customer focus, attention to detail, dependability, efficiency, planning and organization
• Ability to multi‑task in a demanding environment
• Experience working in Microsoft Office Suite and related software
• Preferred – rental industry knowledge

Minimum Physical Requirements

• Walking, talking, hearing
• Working conditions may be both indoor and outdoor; noise level may be moderate at times.

This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.

SEE YOURSELF AT ZIEGLER

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

The total compensation range (hourly pay plus incentive) for this position is $49,900 – $73,900

Benefits

• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 1
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance, FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.