Inside Rental Sales Representative

Ziegler Cat; Altoona (PA); On-site; USD 50,000 - 74,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

PTO 15 days

9 paid holidays

401(k) with match

HSA with employer contribution

STD/LTD Insurance

FSA & EAP

Parental Leave & Funeral Leave

Fitness membership discount

Education assistance

Job summary

Ziegler CAT is seeking a motivated Inside Rental Sales Representative to join our Rental Services team. You will partner with the sales team to grow existing customer accounts, generate leads, and qualify opportunities through proactive outbound calling and other channels.

The role emphasizes delivering solutions for customers’ equipment needs, coordinating with operations, and maintaining CRM-driven records. A fast-paced, customer-driven environment is expected.

Qualifications

• 2+ years of experience in sales, customer service, or equipment rental preferred.
• Effective communication and interpersonal skills.
• Strong computer knowledge and ability to learn new systems quickly.
• Proficiency in Microsoft Office and CRM systems.
• Ability to multitask and manage time effectively in a dynamic environment.

Responsibilities

• Contact prospective customers through outbound calling to meet daily/weekly/monthly goals.
• Respond promptly to customer inquiries via phone, email, and online platforms.
• Prepare and follow up on rental quotes, contracts, and certificates of insurance.
• Maintain accurate records of customer information, leads, activities and rental transactions in CRM (SalesLink).
• Collaborate with outside sales reps to support territory growth goals.
• Coordinate equipment availability and delivery schedules with operations.
• Build and maintain strong relationships with new and existing customers.
• Assist in resolving customer issues and ensuring satisfaction throughout the rental process.
• Stay informed about product offerings, pricing, and industry trends.

Skills

Sales experience

Customer service

Communication skills

Interpersonal skills

Multitasking

Time management

Learning new systems

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

Microsoft Office

CRM systems

Job description

Ziegler CAT has an opening for a motivated self-starter that is customer-driven for our Inside Rental Sales Representative position and join our Ziegler Rental Services equipment rental team. This role will partner with the sales team to grow existing customer accounts, facilitate lead generation, and qualify leads generated through proactive outbound calling on prospect customers and other indirect channels. The ideal candidate thrives in a fast-paced environment, with a winning attitude and has a passion for helping customers find the right equipment and offering solutions for their challenging applications.

Key Responsibilities

• Contact prospective customers through outbound calling to meet daily/weekly/monthly goals.
• Respond promptly to customer inquiries via phone, email, and online platforms.
• Complete all required sales documents including preparing, presenting, and following up on rental quotes, contracts, and certificates of insurance.
• Conduct proactive account management on assigned accounts by maintaining accurate records of customer information, leads, activities and rental transactions in CRM systems (SalesLink).
• Collaborate with outside sales representatives to support territory growth goals.
• Work with operations to coordinate equipment availability and delivery schedules.
• Build and maintain strong relationships with new and existing customers.
• Assist in resolving customer issues and ensuring satisfaction throughout the rental process.
• Stay informed about product offerings, pricing, and industry trends.
• Work within and promote company vision, mission, and values of the organization including pursuit of and continuous growth in the Ziegler Way Habits.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• 2+ years of experience in sales, customer service, or equipment rental preferred.
• Effective communication and interpersonal skills.
• Strong computer knowledge and ability to learn new systems quickly.
• Proficiency in Microsoft Office and CRM systems.
• Ability to multitask and manage time effectively in a dynamic environment.

Personal characteristics

• Strong customer service and communication skills, achievement oriented, planning / organization skills, problem solving, collaborator.

Minimum Physical Qualifications

Working conditions may be indoor and/or outdoor. Noise level may be moderate at times. Position will include standing, sitting, walking, use of hands, talking, and hearing.

Equal Opportunity Statement

At Ziegler Inc. we’re committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The total compensation range (hourly pay plus incentive) for this position is $49,900 – $73,900 Starting wage is dependent on skills, experience, and education.

Benefits

• Health, Dental, Vision and Life Insurance
• 15 days of PTO your first year, accrual starts day 1
• 9 paid holidays
• 401(k) plan with company contribution and match
• HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
• Short-Term and Long-Term Disability Insurance
• FSA & EAP
• Paid Parental Leave & Funeral Leave
• Fitness membership discount
• Education Assistance

Additional Details

Competitive pay Health, dental/orthodontia, vision & life insurances Paid time off (PTO) – 15 days to start 9 Paid holidays 401(k) contributions & match HSA, Ziegler contributes up to $1000 tax-free annually STD & LTD Insurance, FSA & EAP Paid Parental Leave & Funeral Leave Fitness membership discount Ongoing training Education assistance Advancement opportunities Safe, clean, and friendly work environment Military Friendly Ziegler employs a wide variety of former U.S. Armed Services personnel. We actively hire those with prior military experience and accommodate the needs of Reserve and National Guard members.

About Ziegler

Founded in 1914, Ziegler is a third-generation, family-owned CAT dealer with over 2400 employees across 30+ locations in Minnesota, Iowa and northern Missouri. Since day one Ziegler has had the same philosophy- if the customer is successful- then Ziegler will be successful. That is why Ziegler is committed to providing employees with the best possible work environment and the right tools for career development. This means great benefits, work/life balance, and ongoing professional development and training. Fulfill your calling by starting a career with Ziegler today!

Ziegler sells and services CAT® construction and mining equipment, generators and industrial engines in Minnesota and Iowa, as well as AGCO agricultural equipment across Minnesota, Iowa and Missouri.

Ziegler has a team focus, a first-class reputation for service, and a healthy work-life balance. We train our employees to do things the Ziegler Way — the right way —and then we take it one step further. If you’re a talented, hard-working and down-to-earth person, you’ll fit in perfectly here.