Rental Coordinator: Fast-Paced Ops & Customer Care

Trench Shoring Company; Compton (CA); On-site; USD 33,062 - 48,216; Full time

Job summary

Trench Shoring Company in Compton, CA is seeking a Rental Coordinator to act as the liaison between sales, operations, and customers. The role involves handling orders by phone or email, providing product options, and ensuring timely equipment delivery.

The position requires strong computer skills, CRM experience, and the ability to communicate clearly with customers and internal teams. Some overtime may be necessary in this fast-paced branch environment.

Qualifications

• Bachelor’s degree preferred; GED or high school diploma required.
• Experience with equipment rental software and CRM systems.
• Strong written and oral communication skills.
• Ability to work overtime as needed.

Responsibilities

• Coordinate orders and pickups received by phone or email.
• Gain product knowledge and suggest options for customer needs.
• Navigate rental software and company website to locate inventory.
• Coordinate new customers with Accounts Receivable and Sales.
• Ensure order accuracy and follow up on mistakes.
• Maintain inventory understanding and differentiate similar equipment.
• Attend training to learn core products and culture.
• Maintain a positive attitude in a fast-paced environment.
• Follow company policies and safety rules.
• Perform other related duties as assigned.

Skills

Customer service

Data entry

CRM experience

Microsoft Office

Communication

Education

Bachelor’s degree preferred

GED or high school diploma

Tools

Equipment rental software

CRM System

Microsoft Office Suite

Job description

Trench Shoring Company in Compton, CA is seeking a Rental Coordinator to act as the liaison between sales, operations, and customers. The role involves handling orders by phone or email, providing product options, and ensuring timely equipment delivery.

The position requires strong computer skills, CRM experience, and the ability to communicate clearly with customers and internal teams. Some overtime may be necessary in this fast-paced branch environment.