Rental Coordinator

Ohio Cat; Zanesville (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Ohio CAT Rental Store seeks a Rental Coordinator to manage rental sales and support. This full-time position requires coordination with customers on rental needs and managing reservations. Candidates should possess a high school diploma, strong customer service skills, and experience in the heavy equipment or rental industry. Join a winning culture that values growth and development.

Benefits

401(k) Match

Health Insurance Options

Dental & Vision Insurance

Life Insurance

Educational Scholarships

Annual Bonus Potential

Qualifications

• Three years of experience in customer service preferred.
• Proficient in MS Office.
• Must understand and effectively explain the company’s LDW policy.

Responsibilities

• Primary contact for customers and sales personnel.
• Coordinate rental sales/support services.
• Handle rental reservations based on customer needs.

Skills

Customer Service

Organizational Skills

Mechanical Aptitude

Communication Skills

Education

High school diploma or equivalent

Tools

MS Office

Job description

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Description

Find YOUR fit at Ohio CAT Rental Store (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today!

Job Summary

This individual will be the primary contact for all customers, salesmen, and other company personnel for the CAT Rental Store. The Rental Coordinator is responsible for coordinating the rental sales/support services, communication, and information flow of the branch equipment rental fleet by determining customer rental needs and handling all corresponding rental reservations.

Job Qualifications

• High school diploma or equivalent required.
• Three years of experience in customer service, preferred experience in the heavy equipment and/or equipment rental industry.
• Excellent computer skills – MS Office proficiency required.
• Must understand and be able to effectively explain the company’s LDW policy.
• Must understand and be able to effectively communicate equipment applications and key performance specifications.
• Understands usage and applications of all rental equipment and services offered.
• Must have a thorough knowledge of “common” equipment failure problems and how to resolve them.
• Must recognize the difference between similar products and the advantages/disadvantages of applications.
• Must have working knowledge of construction phases to properly advise applications.

Key Competencies

• Strong customer service skills.
• Ability to handle multiple tasks.
• Organized and detail oriented.
• Strong mechanical aptitude.
• Strong written and verbal communication skills are essential.

Employee Benefits

• 401(k): Match and employer discretionary contribution.
• Health Insurance: Three options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.
• Dental & Vision Insurance: Comprehensive coverage options.
• Financial Access: Credit Union membership is available.
• Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.
• Educational Opportunities: Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.
• Compensation: Base pay, annual bonus potential, and company success share bonuses.

Physical Requirements

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Repetitive Motions Frequent movement requiring hands, wrists, and fingers. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative
• Industries: Machinery Manufacturing, Transportation, Logistics, Supply Chain and Storage, and Truck Transportation

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