Rental Coordinator

Davita Inc.; Omaha (NE); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the rental industry is seeking an individual dedicated to facilitating rental processes. This role requires excellent customer service abilities and coordination skills, contributing to team success and customer satisfaction. Join a dynamic environment where you can develop long-term relationships and advance your career.

Qualifications

• Excellent computer skills required.
• Strong customer service skills a must.
• Effective oral and written communication abilities needed.

Responsibilities

• Coordinate rental contract transactions with Sales team and customers.
• Utilize Rental Tracking System for equipment status and communication.
• Maintain positive relationships with peers and management.

Skills

Computer skills

Customer service skills

Oral communication

Written communication

Job description

Description

This individual will perform a variety of duties for his/her assigned location(s). They will develop long term relationships with other employees to facilitate the efficient and accurate completion of the rental process.

Specific Duties Include:

• Use Company provided systems/tools to assist or complete in the documentation, tracking, recording, follow up, fuel tax reporting, and capture all related rental sales activity in a timely and accurate manner.


• Coordinate rental contract transactions with Sales team and/or customers - before, during, and after rent.


• Coordinate, schedule, and dispatch rental equipment transportation.


• Facilitate final rental billing with Sales team and/or customers for transmittal.


• Utilize and maintain Rental Tracking System (RTS) for rental equipment on rent, off rent, turn-around, delayed, and reservations by creating, communicating, and following up on service repair cases.


• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.


• Conduct self in the presence of customers and community so as to present a professional image of RDO Truck Centers.


• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.


• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.


• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.


• Perform all other duties as assigned by management in a professional and efficient manner.

Requirements

• Excellent computer skills


• Excellent customer service skills


• Oral and written communication skills


• Must have a valid driver's license

EOE/M/F/Disabled/Veteran

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.