Rental Coordinator

Cleveland Brothers; Eighty Four (PA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k) match

Short- & long-term disability

Health savings account

Paid time off

Profit sharing

Job summary

Eighty Four, Pennsylvania-based Cleveland Brothers is seeking a Rental Coordinator for on-site operations. You will answer calls, qualify rental needs, educate customers on equipment use, and manage contracts to support our rental fleet across locations.

The role emphasizes coordination with service, transportation, and credit departments, with a focus on timely rental readiness and term approval. Benefits accompany this essential role in our extensive network.

Qualifications

• Must be organized and detail oriented with the ability to manage multiple tasks and meet deadlines.
• Knowledge of equipment product lines.
• Good problem solving and communication skills.
• Flexible and cooperative with all departments and locations.
• Basic keyboard and computer skills with Lotus Notes and DBSI.

Responsibilities

• Answer incoming rental and sales related calls; maintain call log.
• Qualify customer's needs with rental equipment availability.
• Educate customers on equipment specifications, safety concerns and proper use.
• Initiate and maintain rental contracts accurately and timely.
• Acquire required information for credit department to approve payment terms.
• Process CAT Access and credit card payments.
• Coordinate with service departments to arrange rental ready status of the fleet.
• Communicate with transportation for rental deliveries and call offs.
• Obtain proof of required insurance from customer's insurer.
• Assist other Rental Coordinators and Salesmen maximizing rental inventory utilization.
• Other duties as assigned by Supervisor.

Skills

Organized & detail oriented

Knowledge of equipment product lines

Problem solving & communication

Flexibility & teamwork

Basic computer skills

Tools

Lotus Notes

DBSI

Job description

Eighty Four, Pennsylvania, United States

Shift

First Shift

Job Description

Cleveland Brothers, the largest Cat® dealer in Pennsylvania, northern West Virginia and western Maryland, has an immediate opportunity for an Rental Coordinator.

Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful rental professionals.

Position Summary:

• Answer incoming rental and sales related calls; maintain call log.
• Qualify customer's needs with rental equipment availability.
• Assist in educating customers on equipment specifications, safety concerns and proper use of the equipment.
• Initiate and maintain rental contracts accurately and timely.
• Acquire required information needed for credit department to approve payment terms.
• Process CAT Access and credit card payments.
• Coordinate with service departments at all locations to arrange rental ready status of the fleet.
• Communicate with transportation department for rental deliveries and call offs.
• Obtain proof of required insurance from customer's insurance company.
• Assist other Rental Coordinators and Salesman maximizing the utilization of rental inventory within the entire company.
• Other duties as assigned by Supervisor.

Skills / Knowledge / Qualifications:

• Must be organized and detail oriented with the competence to effectively handle and prioritize multiple tasks and meet deadlines.
• Knowledge of equipment product lines.
• Good problem solving and communication skills.
• High level of flexibility, cooperation and teamwork with all departments and locations.
• Knowledge of current company policies and procedures.
• Basic keyboard & computer skills and proficiency with Lotus Notes and DBSI.
• Able to work overtime and travel when required.

Why Join the Cleveland Brothers Team:

• Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing Account.
• Advancement: Take your career to the next level with a dynamic organization that wants to see you succeed! In addition to room to grow in this role, there are limitless opportunities across 29 locations whether you want to move up, or into another division of the company.
• Stability: Cleveland Brothers has been around for 75 years. Experience tremendous job security in an essential role with an organization that is around for the long haul.

About Us: For nearly 80 years, Cleveland Brothers Equipment Co., Inc. has proudly served as the exclusive Cat® dealer for western, central, and northeastern Pennsylvania, northern West Virginia, and western Maryland. Since 1948, we've built a legacy as a trusted partner in the construction, mining, forestry, and agricultural sectors.

From our 30 locations, we deliver comprehensive solutions, including high-quality new, used, and rental equipment, genuine parts, and expert service.

Beyond our extensive machinery offerings, we provide diverse solutions, such as industrial engines and generators all supported by our knowledgeable team of professionals.

At Cleveland Brothers, we're more than a dealer; we're your dedicated partner committed to helping you achieve your goals. Discover how we can support your operations at www.ClevelandBrothers.com .

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Compensation

$23 / hour

Competitive Compensation Market Leading Benefits Package: Medical, dental, vision, life insurance, 401(k) match, short- and long-term disability, health savings account, PTO, Profit Sharing

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