Rental Coordinator

ALTG; Burton (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

ALTG is seeking a full-time Rental Coordinator for the Burton, MI location. The role focuses on coordinating daily equipment rentals, managing fleet availability, and assisting customers with equipment selection from our branch in Burton, Michigan.

The successful candidate will engage with customers, support outside sales, and ensure timely, accurate rental processes while upholding Alta’s guiding principles and maintaining reliable attendance.

Qualifications

• 1 year of construction experience preferred.
• Excellent time management skills.
• Upbeat & positive attitude.
• Ability to multi-task in a fast-paced environment.
• Excellent communication skills - both verbal and written.
• Knowledge of construction equipment or similar industry.
• Good computer skills with Word, Excel and Outlook.
• Language Skills - ability to speak effectively before groups of customers or employees.
• Reasoning Ability - intermediate; ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Computer Skills - Epicor/SILK systems.

Responsibilities

• Manage customer relationships.
• Coordinate daily equipment rentals.
• Assist customers that walk into the branch.
• Provide customers with expert advice on equipment selection.
• Support outside sales team.
• Manage fleet availability, utilization and returns.
• Close rental deals from inbound inquiries/leads.
• Incorporate Alta’s Guiding Principles into daily activities.
• Performs other duties as assigned.
• Consistent, regular attendance including being ready for work at start time.

Skills

Customer service

Coordination

Multi-tasking

Communication

Equipment knowledge

Tools

Microsoft Word

Excel

Outlook

Epicor SILK

Job description

Our construction equipment group is seeking a full-time Rental Coordinator for our Burton, MI location. Our new team member will assist with rental tasks to identify customer needs, coordinate pick-ups, and perform inventory control for our rental department. The primary responsibilities of the position consist of, but are not limited to:

• Manage customer relationships
• Coordinate daily equipment rentals
• Assisting customers that walk into our branch
• Provide customers with expert advice on equipment selection
• Support outside sales team
• Manage fleet availability, utilization and returns
• Close rental deals from inbound inquiries leads
• Incorporate Alta’s Guiding Principles into daily activities
• Performs other duties as assigned
• Consistent, regular, and reliable attendance including being ready for work at the designated start time

Desired Skills and Qualifications:

• 1 year of construction experience preferred
• Excellent time management skills
• Upbeat & positive attitude
• Ability to multi-task in a fast-paced environment
• Excellent communication skills - both verbal and written
• Knowledge of construction equipment or similar industry
• Good computer skills with a focus on Microsoft Word, Excel and Outlook
• Language Skills - Ability to speak effectively before groups of customers or employees of the organization.
• Reasoning Ability - Intermediate; Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Computer Skills - Microsoft Word, Excel, Outlook and Epicor/SILK systems

Physical Demands/Work Environment:

• Physical/Sensory Functions: Occasionally will stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl; Regularly will sit, use hands, talk/hear.
• Vision: No special vision requirements.
• Lift and/or Move Functions: Frequently will lift up to 10 pounds