Rental Car Return Agent

WorldICRA; Lahaina (HI); Hybrid; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Flexible schedule

Job summary

Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is seeking a Rental Car Return Agent to greet customers at the airport and streamline the car return process. You will handle inquiries, verify documentation, and ensure a smooth experience for guests.

Responsibilities include securing keys, outlining charges, inspecting vehicles for damages, and preparing cars for the next customer. A fast-paced, customer-facing role with a flexible schedule awaits.

Qualifications

• High School diploma or GED required.
• Valid driver's license (non CDL).
• 18+ years old.
• Flexibility to work days, evenings, overnights, weekends and holidays.
• Basic computer skills (typing, data entry).
• Ability to work in a fast-paced environment with various tasks.

Responsibilities

• Greet customers dropping off rental cars.
• Expedite the return process for quick throughput.
• Explain charges on invoices and resolve issues professionally.
• Secure vehicle keys and verify documentation.
• Inspect vehicle and record damages, gas, and mileage for the next customer.

Skills

Customer service

Typing

Data entry

Communication

Education

High School diploma or GED

Job description

If you enjoy working outside and meeting new people from around the world daily, Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is currently hiring quality, team driven people to work as a Rental Car Return Agent for our partners at the airport.

What you'll do:

• Greet customers when they are dropping off their rental car
• Expedite the car return process so customers can get to their destination quickly and easily
• Resolve customer issues and concerns professionally and be able to explain charges on the invoice
• Secure vehicle keys from the customer upon return and confirm necessary documentation and checks are performed as needed
• Ensure car is ready for the next customer by inspecting and recording for new damages and checking gas levels and mileage

Benefits:

• Health, Dental insurance
• Flexible schedule

What we require:

• High School diploma or GED
• Valid driver's license (non CDL)
• 18 years of age or older
• Flexibility to work days, evenings, overnights, weekends and holidays
• Basic computer skills (typing, data entry)
• Ability to work in a fast-paced environment with a variety of tasks

Extra points:

• 6 months of customer service and/or sales experience preferred
• Previous experience in baggage handling at an airport or warehouse or has work in customer-facing roles (cashier, call center, retail)