Rental/Bike Tech Associate

Snow King Mountain; Jackson (WY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee perks

Fun summer job

Job summary

A mountain resort in Jackson, Wyoming is seeking a Rental and Bike Tech Associate to provide exceptional customer service and maintain rental equipment. The ideal candidate should have a passion for the outdoors, excellent customer service skills, and experience in bike rental and tuning. Responsibilities include explaining equipment usage, servicing rental gear, and ensuring a positive experience for all guests. This role requires the ability to work flexible hours and lift up to 50 lbs.

Qualifications

• Previous bike rental and tuning experience preferred.
• Ability to communicate effectively with co-workers and guests.
• Commitment to providing excellent customer service.
• Flexible schedule including nights, holidays and weekends.

Responsibilities

• Explain to guests how to operate rental equipment.
• Ensure equipment on rental line is clean and serviced.
• Greet all guests with a smile and maintain a positive attitude.
• Contribute to a teamwork environment and adhere to shift schedules.
• Handle cash using POS registers with accuracy.
• Greet guests with a friendly attitude and provide excellent service.
• Follow company paperwork and cash management standards.
• Deliver enthusiastic, professional guest service at all times.
• Follow safety procedures and maintain documentation per policy.

Skills

Customer service

Bike rental and tuning

Effective communication

Basic computer skills

Bike rental experience

Customer service

POS system

Tools

POS system

Job description

If you are looking for a fun summer job that comes with a ton of employee perks, apply today! We are looking for people with a love of the outdoors, a desire to learn, and a commitment to excellent service. Click the title link to learn more about each position. If you have any questions, please contact our hiring staff at [e-mail]

Snow King Mountain Resort is the iconic Mountain Resort located in the heart of beautiful Jackson Hole, WY. As a dual seasonal facility, it is home to many summer and winter family friendly attractions. The Snow King Team is looking for people with a love for the outdoors, a desire to learn, and a commitment to excellent service.

Job Description

Snow King Mountain Resort is looking for a rental and bike tech associate who is dedicated to providing exceptional quality and service to our guests. The successful candidate will be responsible for safely fitting our guests with the correct equipment as well as maintaining and tuning our rental equipment.

Responsibilities

• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options
• Ensure equipment on rental "ready" line is clean, serviced, and tested according to company standards
• Willingness to be cross-trained in retail sales/stocking duties such as: cashiering, pulling merchandise, pricing, inventory, etc.
• Be a strong contributor to a teamwork environment and adhere to all shift schedules
• Efficient and accurate use of point-of-sale registers handling monetary transactions
• Greet all guests with a smile and maintain a positive attitude at all times
• Follow all company standards in regards to paperwork and cash management
• Deliver an enthusiastic and professional level of guest service at all times
• Adhere to all safety procedures
• Maintain all paperwork according to company policy

Qualifications

• Previous bike rental and tuning experience preferred
• Maintain a working knowledge of products and trends within the industry
• Commitment to providing excellent customer service
• Ability to communicate effectively with co-workers and guests in accurate spoken and written English
• Basic computer skills
• Ability to work a flexible schedule; including nights, holidays and weekends
• Able to lift 50 lbs – required.

Successful candidate must possess legal work authorization in the United States