Rental Associate

Vail Resorts; Lewisberry (PA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free ski passes

Free ski lessons

Discounted retail

Wellness benefits

401(k) Retirement Plan

Employee Assistance Program

Training & development

Referral Program

Job summary

Vail Resorts, Inc. in Lewisberry, PA is hiring for winter seasonal roles including Rental Associate, Retail, and related positions. Starting wage is $20.00/hr with opportunities to participate in guest services, equipment fitting, and safety training.

Positions require flexible availability, the ability to stand for long periods, and fluency in English. Housing may be available; benefits include ski passes, discounts, and development programs.

Qualifications

• Customer service skills and guest-focused approach.
• Ability to work a flexible schedule, including nights, holidays and weekends.
• Must be able to communicate fluently in English.

Responsibilities

• Provide excellent guest service at one of our retail shops.
• Fit guests with equipment and provide training when needed.
• Explain equipment operation, safety practices, and rental terms.
• Work with teammates to maintain safety standards.
• May perform cashiering or retail sales and other duties.

Skills

Guest service

Communication

English fluency

Teamwork

Flexibility

Job description

Now hiring for winter 2026/27 - Cooks, Drivers, Instructors & more.

Select how often (in days) to receive an alert: Create Alert

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until December 15th or until the positions are filled (whichever is first).

Employee Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Rental associates are responsible for generating sales through world-class guest service, assisting customers with rental equipment and providing our guests with gear and services for the ultimate outdoor experience.

Job Specifications

Starting Wage: $20.00/hr

Employment Type: Winter Seasonal 2026/2027

Minimum Age: At least 16 years of age

Housing Availability: Yes

Job Responsibilities

Provide excellent guest service at one of our retail shops

Fit guests with equipment - we'll train you!

Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental including length of rental and return options

Work together with teammates to maintain safety standard

May include other duties such as cashiering, retail sales

Other duties as assigned

Job Requirements

Ability to work a flexible schedule; including nights, holidays and weekends

Commitment to exceptional Customer Service

Maintain a working knowledge of products and trends within the industry

Ability to stand and move in an active, team-oriented environment for extended periods

Must be able to communicate fluently in English

A Rental Associate team member is a flexible employee who often works across multiple departments and in various roles to support the one resort mentality which could include one of the following:

Mountain Activities

Retail Rental operations

Food and Beverage Support

Ticket sales or scanning

Lift Operations

Base Area Operations

The expected pay range is$20.00/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 517137
Reference Date:09/09/2026
Job Code Function:Rental Ops