Rental Agent - Customer-Driven Car Rentals & Growth

Ourisman Toyota of Richmond; Richmond (VA); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance

401(k) plan with company match

Paid time off

Résumé du poste

Ourisman Automotive Group seeks a customer-focused Rental Agent to manage vehicle rentals from reservation to return, delivering a seamless and professional experience. The ideal candidate will exhibit exceptional customer service, attention to detail, and thrive in a fast-paced environment.

Responsibilities include greeting customers, preparing rental agreements, managing bookings, and maintaining vehicle cleanliness and inventory.

Qualifications

• Previous customer service experience preferred.
• Ability to follow defined service and sales processes.
• Valid Virginia driver's license required.
• Flexibility to work a varied schedule, including some Saturdays.

Responsabilités

• Greet customers and prepare rental agreements.
• Deliver an exceptional rental experience by maximizing sales and service opportunities.
• Maintain vehicle cleanliness and monitor inventory to ensure availability.
• Respond to telephone and email inquiries promptly and professionally.

Connaissances

Customer service

Communication

Multitasking

Microsoft Office

Description du poste

Ourisman Automotive Group seeks a customer-focused Rental Agent to manage vehicle rentals from reservation to return, delivering a seamless and professional experience. The ideal candidate will exhibit exceptional customer service, attention to detail, and thrive in a fast-paced environment.

Responsibilities include greeting customers, preparing rental agreements, managing bookings, and maintaining vehicle cleanliness and inventory.