Rental Advisor

Cornerstone Automotive; California; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid Training

Paid Time Off (PTO)

Flexible Schedule 40 Hour Workweek

Career Path and PromotionOpportunities

Free College Education

Health Insurance options

Dental Insurance

Life Insurance

HSA

401K

Vision Insurance

Disability Insurance

Employee Assistance Program

Wellness Program

Job summary

Cornerstone Auto Group is seeking an experienced automotive rental associate at Cornerstone Ford/Chrysler in Elk River, MN. You will greet customers, process rental paperwork, answer questions and help resolve issues while ensuring vehicles are clean, fueled, and ready.

Responsibilities include coordinating with Advisors and Sales, maintaining rental logs, and assisting with vehicle movement and returns. A valid driver's license and strong communication skills are required.

Qualifications

• Current, valid driver's license.
• Excellent verbal and written communications.
• Team player with strong work ethic.
• Ability to work in a fast-paced environment.
• Professional appearance and demeanor.

Responsibilities

• Greet customers as they arrive.
• Process rental paperwork and handle related inquiries.
• Work to resolve overdue car rentals and ensure vehicles are ready.
• Maintain accurate rental logs and coordinate with Advisors/Sales.
• Walk around rentals for damage; ensure vehicles are clean and fueled.
• Assist with vehicle movement and shuttle customers as needed.
• Keep the drive area clean and safe.

Skills

Customer service

Communication skills

Valid Driver's License

Team player

Detail oriented

Fast-paced environment

Job description

Job Details

Level: Experienced
Job Location: Cornerstone Ford/Chrysler - Elk River, MN 55330
Position Type: Full Time
Salary Range: $18.00 - $22.00 Hourly
Job Shift: Day
Job Category: Automotive

About Cornerstone Auto Group

For over fifty years, Cornerstone Auto Group has experienced continuous growth and evolution through generations of family ownership. Being family owned has its rewards. We operate on a set of standards that you don't find at other dealerships. Our mission is to foster meaningful connections with both our customers and employees. Learn more about our story of success and dedication to excellence. We firmly believe in investing in the success of our team members. We are dedicated to supporting you on your journey toward personal and professional development through comprehensive initiatives aimed at unlocking your full potential and fostering your career advancement. This unwavering commitment to our employees has been recognized by our team members themselves, resulting in being honored as a Top Workplace in MN since 2018 and a Top Workplace USA since 2022.

Benefits that we offer

• Paid Training and Development
• Paid Time Off (PTO)
• Flexible Schedule 40 Hour Workweek
• Career Path and Promotion Opportunities
• Free College Education through Strayer Online University
• Multiple health care options with corporate contribution
• Dental Insurance w/Corporate Match
• Free Basic Life Insurance valued at $15,000
• HSA
• 401K w/Corporate Match
• Vision Insurance
• Accident and Critical Illness
• Short- and Long-Term Disability
• Supplemental Life Insurance
• Employee Assistance Program
• Wellness Program with Fitness Discounts
• Auto Sales, Service, Parts, and Accessories Discounts
• Additional Employee Discounts and Perks

Primary duties will consist of but not limited to

Greet Customers as they arriveProcess rental paperworkHandle customer questions/inquiries/complaintsWork to resolve overdue car rentalsEnsure the cars are clean, full of gas and ready for customersFile rental paperworkResponsible for keeping an accurate and up to date rental log to ensure enough vehicles are ready for customersWork with Advisors/BDC/Sales to schedule rentals ensuring log is updated as needed-ex: Repair on vehicle is not completed rental is needed for longerWalk around each rental return to check for damage, if available.Make certain all rentals are maintained with oil changes, recalls, washer fluid, etc.Wash vehicles, clean interior windows & dash, vacuum before giving to a customerIn the winter, pull rentals off the lot for plowing, clear all windshields and start rentals that are going out that day. If any are going out in the morning, pull them into the drive.Assist Porters with duties when the drive is busyShuttle customersPull vehicles around for customersPull emergency vehicles out of the drive in the morningBag & tag vehiclesKeep the drive clean and dry (to prevent tripping)Assist Advisors with duties when the drive is busyHelp with walkaroundsBring them copies

Education and/or Experience

One year of related experience and/or training; or equivalent combination of education and experience.

Qualifications and Requirements

Current, valid Drivers License with driving record that meets insurance company standardsWilling to submit and the ability to pass a pre-employment background check Excellent communications skills, both verbal and writtenGood working relations with customers by providing courteous, efficient and professional serviceAbility to work in a fast-paced work environmentDetail-oriented, professional appearance and strong work ethicBe a team player and willing to work on personal/group goalsThe company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.

Our Values

We value our relationships. We do what's right, what's honest. We aim for excellence. We listen to really understand. We take action. We show respect. We work as teams. We strive to improve, learn. We greet each day with gratitude. We celebrate what we do together.