Rental Account Manager — Growth & Service

Rent-A-Center; Midland (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Bonus opportunities

Paid time off

Health insurance

401(k) with company match

Flexible Spending Accounts

Job summary

Rent-A-Center in Midland, TX is hiring for an Account Manager who will manage rental accounts, deliver excellent customer service, and drive sales growth. You will handle deliveries, pickups, and early-stage collections while maintaining store standards and relationships with customers.

The role emphasizes strong communication, ability to build relationships, and a valid driver’s license with a good driving record. This full-time position includes benefits and growth opportunities.

Qualifications

• Customer service experience and strong communication skills.
• Ability to sell and manage rental accounts.
• Ability to build customer relationships and meet account targets.
• Clear communication and problem-solving abilities.
• Valid driver's license and safe driving record.

Responsibilities

• Oversee an assigned portfolio of accounts and maintain relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly goals.
• Maintain account health and secure payment commitments with tools.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver exceptional in-store, phone, and in-home service.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to safety and operational guidelines.

Skills

Customer service

Sales

Account management

Communication

Driving

Education

High school diploma or equivalent

Job description

Rent-A-Center in Midland, TX is hiring for an Account Manager who will manage rental accounts, deliver excellent customer service, and drive sales growth. You will handle deliveries, pickups, and early-stage collections while maintaining store standards and relationships with customers.

The role emphasizes strong communication, ability to build relationships, and a valid driver’s license with a good driving record. This full-time position includes benefits and growth opportunities.