Renewals Specialist

Trimble Inc.; Lake Oswego (OR); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Time off plans

Retirement plans

Employee Stock Purchase Plan

Paid parental leave

Tax savings plans

Job summary

Trimble Inc. is seeking a Renewals Specialist to own the end-to-end renewal lifecycle and drive customer success across a global footprint.

You will work with Customer Success, Sales, Product Management, and Legal to craft renewal strategies and close renewals with data-driven insights. You will cultivate renewals, monitor at-risk accounts, and strive to exceed renewal goals while maintaining strong customer trust.

Qualifications

• Associate's degree preferably majoring in Finance, Accounting, or Business, plus one to three years of experience in customer support, service and/or management, accounts receivable or equivalent experience.
• Sales and/or customer service experience.
• Background with sales processes, including quoting, billing, and contracts, is a plus.
• Must have excellent written and verbal skills in order to move and communicate across functional groups and levels.
• Basic Project Management skills/experience are a must.
• Ability to develop ongoing improvements and processes to enhance team performance.
• Ability to interface with C-Level executives and owners.
• Hands-on experience using CRM Salesforce.

Responsibilities

• Own the end-to-end renewal lifecycle across a global footprint.
• Cultivate, influence, and secure account renewals while protecting and enhancing customer trust.
• Execute all phases of the renewal process, including account review, notifying the customer, quote creation, and executing win/win strategies to close the renewal.
• Partner with internal resources such as Customer Success, Sales, Product Management, and Legal to develop renewal strategies based on data-driven insights.
• Identify customer requirements early on, uncover roadblocks and communicate effectively to drive on-time closure.
• Monitor at-risk renewals/accounts and develop a plan of action.
• Meet or exceed quarterly and annual renewal goals.
• Prepare activity and forecast reports as requested.
• Demonstrate high level of discretion and integrity with confidential information.

Skills

Renewals management

Cross-functional collaboration

Data-driven decision making

Communication skills

Project management

Sales process knowledge

CRM experience

Education

Associate's degree in Finance/Accounting/Business

Bachelor's degree in Finance/Accounting/Business desirable

Tools

Salesforce

Job description

Empower Business Growth as Our Next Renewals Specialist!

Are you ready to drive retention and fuel customer success for an industry-leading technology provider? In this high-impact role, you will own the end-to-end renewal lifecycle, partnering across teams to secure win-win outcomes and elevate customer trust.

About Us: Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.

What Makes This Role Great

In this position, you will directly shape financial success and customer satisfaction by strategically optimizing account retention and turning standard renewals into growth opportunities across a global footprint.

Key Exciting Responsibilities

• Responsible for cultivating, influencing, and securing account renewals while protecting and enhancing customer trust.
• Execute all phases of the renewal process, including account review, notifying the customer, quote creation, and executing win/win strategies to close the renewal.
• Partner with internal resources such as Customer Success, Sales, Product Management, and Legal to develop customer-specific renewal strategies based on data-driven insights.
• Identify customer requirements early on, uncover roadblocks and demonstrate strong communication skills to drive the renewal to on-time closure.
• Adopt new initiatives and programs proactively.
• Monitor at-risk renewals/accounts and develop a plan of action.
• Meet or exceed quarterly and annual renewal goals.
• Prepare activity and forecast reports as requested.
• Strong customer-service orientation and commitment to ensuring timely and quality solutions to customer issues.
• Proven success in managing customer relationships.
• Strong interpersonal skills and ability to excel in a team-oriented atmosphere.
• Project management skills and the ability to handle multiple projects simultaneously.
• Demonstrates accuracy and thoroughness while monitoring own work to ensure quality.
• Presents numerical data effectively.
• Exceptional analytical and problem-solving skills.
• Strong written and verbal communication skills to effectively interact and communicate with all organizational levels.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Handles confidential and sensitive information and records with a high degree of discretion, diligence, and good judgment.
• Demonstrate the ability to develop and work on resources for internal and external customers.

Essential Skills & Experience

• Associate's degree preferably majoring in Finance, Accounting, or Business, plus one to three years of experience in customer support, service and/or management, accounts receivable or equivalent experience.
• Sales and/or customer service experience.
• Background with sales processes, including quoting, billing, and contracts, is a plus.
• Must have excellent written and verbal skills in order to move and communicate across functional groups and levels.
• Basic Project Management skills/experience are a must.
• Ability to develop ongoing improvements and processes to enhance team performance.
• Ability to interface with C-Level executives and owners.
• Hands-on experience using CRM Salesforce
• Background with sales processes, including quoting, billing, and contracts, is a plus.

Bonus Points For

• A bachelor's degree in Finance, Accounting, or Business is desirable with an Enterprise software company.
• One to three years of experience working with software solutions for the construction industry.
• Solid understanding of order processing and coordinating with functional departments.
• Demonstrated experience in supporting a sales or financial-oriented organization.
• NetSuite experience.

Logistics:

Location: Westminster, CO / Lake Oswego, OR (On-Site)

Travel Requirement: 10-20%

Why You'll Love Working With Us

At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

• You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.
• Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visionary pragmatists" who think boldly and build things that work.
• Be an owner: Trimble thrives on individuals who take initiative and embrace ownership. You'll find an entrepreneurial spirit where success is often "self-authored," empowering proactive "doers."

Renewals Specialist, Account Management, Customer Retention, SaaS Renewals, Salesforce, NetSuite, Contract Negotiations, Customer Success, Revenue Retention, Business Operations

Compensation

Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.

Hiring Range

$49,600.00-$68,300.00

Pay Rate Type

Salary

Bonus Eligible

No

Commission Eligible

Yes

Benefits: Trimble offers comprehensive core benefits that include Medical, Dental, Vision, Life, Disability, Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health, dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible, the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.

Equal Opportunity and Inclusion

At Trimble, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone can thrive. Guided by our core values-Belong, Innovate, and Grow we embrace and celebrate differences, knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer, welcoming individuals of all backgrounds and advancing opportunities while embracing race, color, gender identity, sexual orientation, religion, disability, veteran status, or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more, please see Trimble's Code of Business Conduct and Ethics at https://investor.trimble.com, under Governance Governance Documents.

Our mission to transform the way the world works starts with transforming how we work together. By actively listening, asking questions, and taking intentional actions, we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.

If you need assistance or would like to request an accommodation in connection with the application process, please contact [e-mail].