Renewals Specialist

trimble; Colorado; On-site; USD 60,000 - 90,000; Full time

Job summary

Trimble is seeking a Renewals Specialist to own the end-to-end renewal lifecycle and drive retention across a global footprint. You will collaborate with Customer Success, Sales, Product, and Legal to craft renewal strategies and protect customer trust.

This on-site role in Westminster, CO or Lake Oswego, OR requires a Finance/Business background, CRM Salesforce experience, and strong communication. You will manage quotes and renewal activity to hit targets.

Qualifications

• Associate's degree in Finance, Accounting or Business and 1–3 years in customer support or management.
• Sales and/or customer service experience is required, with CRM experience a plus.
• Strong written and verbal communication across functional groups and levels.

Responsibilities

• Own the renewal lifecycle to secure account renewals and protect customer trust.
• Develop renewal strategies with internal teams using data-driven insights.
• Prepare quotes, coordinate with Success, Sales, Product, and Legal for win/win outcomes.
• Monitor at-risk renewals and drive on-time closure with effective action plans.
• Meet or exceed quarterly and annual renewal goals and provide forecasts.

Skills

Sales experience

Customer service

Project management

Education

Associate's degree in Finance, Accounting, or Business

Tools

Salesforce

Job description

Empower Business Growth as Our Next Renewals Specialist!

Are you ready to drive retention and fuel customer success for an industry-leading technology provider? In this high-impact role, you will own the end-to-end renewal lifecycle, partnering across teams to secure win-win outcomes and elevate customer trust.

About Us

Trimble is an industrial technology company transforming the way the world works by delivering solutions that enable our customers to thrive. We create technologies that connect the digital and physical worlds, helping our customers increase productivity, quality, safety, and sustainability. From purpose-built products to enterprise-level solutions, our technology empowers professionals in construction, geospatial, government, transportation, and more.

What Makes This Role Great

In this position, you will directly shape financial success and customer satisfaction by strategically optimizing account retention and turning standard renewals into growth opportunities across a global footprint.

Key Exciting Responsibilities

• Responsible for cultivating, influencing, and securing account renewals while protecting and enhancing customer trust.
• Execute all phases of the renewal process, including account review, notifying the customer, quote creation, and executing win/win strategies to close the renewal.
• Partner with internal resources such as Customer Success, Sales, Product Management, and Legal to develop customer-specific renewal strategies based on data-driven insights.
• Identify customer requirements early on, uncover roadblocks and demonstrate strong communication skills to drive the renewal to on-time closure.
• Adopt new initiatives and programs proactively.
• Monitor at-risk renewals/accounts and develop a plan of action.
• Meet or exceed quarterly and annual renewal goals.
• Prepare activity and forecast reports as requested.
• Strong customer-service orientation and commitment to ensuring timely and quality solutions to customer issues.
• Proven success in managing customer relationships.
• Strong interpersonal skills and ability to excel in a team-oriented atmosphere.
• Project management skills and the ability to handle multiple projects simultaneously.
• Demonstrates accuracy and thoroughness while monitoring own work to ensure quality.
• Presents numerical data effectively.
• Exceptional analytical and problem-solving skills.
• Strong written and verbal communication skills to effectively interact and communicate with all organizational levels.
• Self-motivated, with high energy and an engaging level of enthusiasm.
• Handles confidential and sensitive information and records with a high degree of discretion, diligence, and good judgment.
• Demonstrate the ability to develop and work on resources for internal and external customers.

Essential Skills & Experience

• Associate's degree preferably majoring in Finance, Accounting, or Business, plus one to three years of experience in customer support, service and/or management, accounts receivable or equivalent experience.
• Sales and/or customer service experience.
• Background with sales processes, including quoting, billing, and contracts, is a plus.
• Must have excellent written and verbal skills in order to move and communicate across functional groups and levels.
• Basic Project Management skills/experience are a must.
• Ability to develop ongoing improvements and processes to enhance team performance.
• Ability to interface with C-Level executives and owners.
• Hands-on experience using CRM Salesforce
• Background with sales processes, including quoting, billing, and contracts, is a plus.

Bonus Points For

• A bachelor's degree in Finance, Accounting, or Business is desirable with an Enterprise software company.
• One to three years of experience working with software solutions for the construction industry.
• Solid understanding of order processing and coordinating with functional departments.
• Demonstrated experience in supporting a sales or financial-oriented organization.
• NetSuite experience.

Logistics

• Location: Westminster, CO / Lake Oswego, OR (On-Site)
• Travel Requirement: 10-20%

Why You'll Love Working With Us At Trimble

At Trimble, we're not just a company that "does good"-we are a team dedicated to making a tangible, positive Real-World Impact. We build innovative solutions designed to solve the world's most critical challenges. From construction sites to transportation hubs, our work tangibly improves how people live, build, move, and grow.

You’ll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Our impact is tangible, from connected machines that save fuel to data-driven insights that reduce waste.

Collaborate with like-minded people: Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team that shares your purpose and fosters a genuine sense of belonging. We're a company of "visio