Renewals & Revenue Retention Specialist

Aras Corporation; Andover (MA); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Flexible paid time off

Company-paid holidays

Global Wellness Day

401(k) plan with company match

Comprehensive health coverage

Life insurance

Job summary

Aras Corporation is seeking a Renewal Manager in the US to lead renewal planning, contract administration, and renewal operations for a portfolio of customers. You will work with Account Executives, Project Managers, and cross-functional teams to deliver accurate renewal terms and prevent churn.

Ideal candidates have a business- or engineering-focused background, strong Excel and data-analytic skills, and a proven track record managing high-volume accounts.

Qualifications

• Bachelor's degree in business, engineering, or related field.
• Experience with Excel for financial reporting and analysis.
• Proven ability to manage a high-volume portfolio of accounts.
• Strong business acumen and data analysis skills.
• Excellent communication and follow-up abilities.
• Self-motivated, detail oriented and dependable.
• Ability to build relationships and work in a team.

Responsibilities

• Renewal planning with Account Executives and Project Managers to align objectives.
• Track renewal risks and key account updates in CRM and escalate as needed.
• Prepare and deliver renewal quotes and proposals for accounts.
• Process contract amendments, true-ups, and renewal transactions.
• Support pricing discussions with senior team members when necessary.
• Ensure renewals are completed accurately and on time.
• Maintain opportunity/forecast/renewal records in CRM and related systems.
• Collaborate with Sales, Finance, Legal, and Professional Services to resolve issues.
• Serve as a point of contact for renewal inquiries and customer engagement.
• Identify renewal risks and growth opportunities and communicate to stakeholders.

Skills

Excel for financial reporting

Portfolio management

Communication skills

Relationship building

Data analysis

Team collaboration

Contract terms understanding

Education

Bachelor's degree in business, engineering or other fields

Tools

CRM systems

Job description

Aras Corporation is seeking a Renewal Manager in the US to lead renewal planning, contract administration, and renewal operations for a portfolio of customers. You will work with Account Executives, Project Managers, and cross-functional teams to deliver accurate renewal terms and prevent churn.

Ideal candidates have a business- or engineering-focused background, strong Excel and data-analytic skills, and a proven track record managing high-volume accounts.