Associate Renewals Manager

Aras Corporation; Andover (MA); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Flexible paid time off

Company-paid holidays

Global Wellness Day

401(k) plan with company match

Comprehensive health coverage

Life insurance

Job summary

Aras Corporation is seeking a Renewal Manager in the US to lead renewal planning, contract administration, and renewal operations for a portfolio of customers. You will work with Account Executives, Project Managers, and cross-functional teams to deliver accurate renewal terms and prevent churn.

Ideal candidates have a business- or engineering-focused background, strong Excel and data-analytic skills, and a proven track record managing high-volume accounts.

Qualifications

• Bachelor's degree in business, engineering, or related field.
• Experience with Excel for financial reporting and analysis.
• Proven ability to manage a high-volume portfolio of accounts.
• Strong business acumen and data analysis skills.
• Excellent communication and follow-up abilities.
• Self-motivated, detail oriented and dependable.
• Ability to build relationships and work in a team.

Responsibilities

• Renewal planning with Account Executives and Project Managers to align objectives.
• Track renewal risks and key account updates in CRM and escalate as needed.
• Prepare and deliver renewal quotes and proposals for accounts.
• Process contract amendments, true-ups, and renewal transactions.
• Support pricing discussions with senior team members when necessary.
• Ensure renewals are completed accurately and on time.
• Maintain opportunity/forecast/renewal records in CRM and related systems.
• Collaborate with Sales, Finance, Legal, and Professional Services to resolve issues.
• Serve as a point of contact for renewal inquiries and customer engagement.
• Identify renewal risks and growth opportunities and communicate to stakeholders.

Skills

Excel for financial reporting

Portfolio management

Communication skills

Relationship building

Data analysis

Team collaboration

Contract terms understanding

Education

Bachelor's degree in business, engineering or other fields

Tools

CRM systems

Job description

Aras is a leading provider of digital thread solutions for product lifecycle management (PLM) and engineering AI. As one of the fastest growing PLM companies, our AI-native, low-code platform enables the rapid delivery of flexible solutions that connect teams across disciplines and functions to critical product data and agentic AI throughout the product lifecycle and extended value chain.

The world's largest manufacturers leverage Aras Innovator to manage complex product lifecycles, accelerate innovation, improve operational efficiency, and bring products to market faster. We collaborate with companies in some of the world's most innovative industries, including automotive, industrial equipment, aerospace and defense, high tech, and life sciences.

Primary Responsibilities

• Renewal Planning & Risk Management
  • Execute renewal planning activities collaborating with Account Executives and Project Managers to ensure renewal objectives are aligned and ready for execution.
  • Track renewal risks and key account updates in CRM, escalating concerns as needed.
  • Assist in coordinating cross-functional activities to support successful renewals.
• Contract & Renewal Administration
  • Develop a working knowledge of customer contracts, subscription agreements, pricing terms, and renewal requirements.
  • Prepare and deliver renewal quotes and proposals for assigned accounts.
  • Process contract amendments, true-ups, and other renewal-related transactions.
  • Support pricing and contract discussions in collaboration with senior team members when necessary.
• Renewal Operations
  • Ensure renewals are completed accurately and on time.
  • Maintain accurate opportunity, forecast, and renewal records in CRM and related systems.
  • Partner with Sales, Finance, Legal, and Professional Services teams to resolve renewal-related issues.
• Customer Support & Engagement
  • Serve as a point of contact for customer renewal inquiries.
  • Connect customers with available resources, including training, webinars, events, licensing support, and escalation channels.
  • Build positive working relationships with customers and help ensure they receive value from products and services.
• Revenue Retention Support
  • Manage a portfolio of renewal opportunities and support retention goals.
  • Identify potential renewal risks and growth opportunities and communicate them to the appropriate stakeholders.
  • Monitor renewal progress and help drive activities that support customer retention and recurring revenue.

Minimum Qualifications

• You have a Bachelor’s degree in business, engineering or other fields
• You are experienced with Microsoft Excel for financial reporting and analysis. You are well versed in Microsoft Office suite.
• You have a proven track record of success in managing a high-volume portfolio of accounts
• You have business acumen and ability to analyze data to address customer situations.
• You have strong communication and follow up skills
• You are self-motivated, goal and detail oriented, persistent and dependable
• You have ability to establish relationships and work in a team environment
• You have a proven experience with customer contracts, understanding terms & conditions and identifying potential issues

Preferred Qualifications

• You have experience or an understanding of Customer Success industry practices & principles
• You are passionate about helping customers be successful
• You enjoy finding smarter ways to execute business processes
• You have experience with enterprise software, PLM or other engineering software

Aras was recognized as a Leader in the 2026 Gartner Magic Quadrant for PLM Software in Discrete Manufacturing Industries. Feedback from our community has also established Aras as a top-ranked PLM vendor in online review services like G2 and Gartner Peer Insights.

With over 700 employees in 11 countries, we’re looking to add to our incredible team.

Compensation for the role will be commensurate with experience. The total expected base salary range will be between $53,000-$65,000. This position is also bonus eligible.

• Flexible paid time offto recharge when you need it, plus company-paid holidays and a dedicatedGlobal Wellness Day.

• A401(k) plan with company matchto help you invest in your future.

• Robust health coverage, including generous medical, dental, and vision insurance with high premium contributions and deductible reimbursement.

• Company-paid life insurance, as well asshort- and long-term disability coveragefor added peace of mind.

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Aras is an Equal Opportunity Employer.