Renewals Representative

CLEAR; Salt Lake City (UT); Hybrid; USD 30,000 - 90,000; Full time

Job summary

ClearHealth in Salt Lake City is seeking a Renewals Representative to manage renewal opportunities, defend against competition, and drive additional revenue. You will support the Account Manager, forecast weekly, monthly and quarterly results in Salesforce, and respond to billing inquiries.

Required 1–3 years of inside-sales experience, a proven track record of achieving sales goals, and strong relationship-building and closing skills. Full-time IT role.

Qualifications

• Minimum 1-3 years inside-sales experience, preferably handling renewals.
• Proven track record of consistently attaining sales goals.
• Excellent relationship-building and closing skills.

Responsibilities

• Effectively manage set of assigned renewal opportunities, defend against competitive pressures and uncover additional opportunities.
• Achieve monthly, quarterly & annual revenue / retention targets.
• Passing qualified opportunities to the account management team, based on established rules of engagement.
• Administrative sales support for the Account Manager team.

Skills

Inside sales

Sales targets

Relationship building

Closing skills

Job description

2825 E Cottonwood Parkway, #500/590, Salt Lake City, Utah, 84121

Department Name

IT

$30,000 - $90,000 a year

Experience

1-3 Years

Effectively manage set of assigned renewal opportunities, defend against competitive pressures and uncover additional opportunities
Achieve monthly, quarterly & annual revenue / retention targets
Passing qualified opportunities to the account management team, based on established rules of engagement.
Administrative sales support for the Account Manager team
Maintain accurate weekly, monthly and quarterly forecast for assigned territory
Maintain detailed account of daily activity in Salesforce
Effectively uncover accounts which may have risk and develop plans to mitigate it
Respond to inbound customer account and billing inquiries (email/phone) efficiently
Create custom contracts and working with legal department
Recognize trends to help develop programs which maximize retention

• Administrative sales support for the Account Manager team
• Effectively manage set of assigned renewal opportunities, defend against competitive pressures and uncover additional opportunities
• Achieve monthly, quarterly & annual revenue / retention targets
• Passing qualified opportunities to the account management team, based on established rules of engagement

Required

• Minimum 1-3 years Inside-sales experience, preferably handling renewals
• Must possess proven track record of consistently and successfully attaining sales goals
• Excellent relationship building and sale closing skills

About ClearHealth

ClearHealth simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, ClearHealth has millions of customers spanning virtually every country across the globe. ClearHealth is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

• Position Title

  Renewals Representative

• Status

  Full Time

• Location

  2825 E Cottonwood Parkway, #500/590, Salt Lake City, Utah, 84121

• Department Name

  IT

• Salary

  $30,000 - $90,000 a year

• Experience

  1-3 Years

Effectively manage set of assigned renewal opportunities, defend against competitive pressures and uncover additional opportunities
Achieve monthly, quarterly & annual revenue / retention targets
Passing qualified opportunities to the account management team, based on established rules of engagement.
Administrative sales support for the Account Manager team
Maintain accurate weekly, monthly and quarterly forecast for assigned territory Maintain detailed account of daily activity in Salesforce
Effectively uncover accounts which may have risk and develop plans to mitigate it
Respond to inbound customer account and billing inquiries (email/phone) efficiently
Create custom contracts and working with legal department
Recognize trends to help develop programs which maximize retention

Principal Responsibilities

• Administrative sales support for the Account Manager team
• Effectively manage set of assigned renewal opportunities, defend against competitive pressures and uncover additional opportunities
• Achieve monthly, quarterly & annual revenue / retention targets
• Passing qualified opportunities to the account management team, based on established rules of engagement

Required

• Minimum 1-3 years Inside-sales experience, preferably handling renewals
• Strong customer service skills
• Must possess proven track record of consistently and successfully attaining sales goals
• Excellent relationship building and sale closing skills

About ClearHealth

ClearHealth simplifies how people connect with each other and the world around them to drive meaningful interactions, deepen relationships, and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, and a market leader in communication & conferencing, identity & access, and customer engagement & support solutions, ClearHealth has millions of customers spanning virtually every country across the globe. ClearHealth is headquartered in Boston with additional locations across North America, Europe, Middle East, Asia and Australia.

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