Renewal Manager

3i People; United States; On-site; USD 75,000 - 140,000; Full time

Job summary

A leading staffing solutions provider is seeking a Renewals Team Lead to manage and develop a high-performing team responsible for the Global Renewals Pipeline. This role involves driving team performance and customer retention while working closely with sales and customer success leadership. Candidates should have 4 years of renewals experience and strong leadership skills. A BA/BS degree is required, and strong communication abilities are essential.

Qualifications

• 4 years in renewals within a SaaS or software-driven organization.
• 3+ years of leadership experience managing high-performing teams.
• Very strong written and verbal communication skills.

Responsibilities

• Lead and develop a high-performing team on the Global Renewals Pipeline.
• Provide strategic direction and mentorship to the team.
• Ensure effective engagement model aligning with growth strategy.

Skills

Leadership

CRM systems (Salesforce, Zendesk, Zoho)

Communication skills

Organizational skills

Education

BA/BS degree or equivalent experience

Job description

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from 3i People

Transforming Careers, One Opportunity at a Time

At 3i People, we’re more than recruiters; we're career accelerators. Partnered with cutting-edge tech firms and innovative companies, we connect top-tier talent with their dream jobs. Our mission is to open doors for professionals like you to thriving workplaces where you can leave your mark.

Full Time

Job Description:

The Renewals Team Lead is responsible for leading and developing a high-performing team that manages the company’s Global Renewals Pipeline. This leader will drive team performance, optimize processes, and ensure a seamless, effective engagement model that aligns with the company’s growth strategy and customer retention goals.

Working closely with sales, customer success leadership, and executives, this individual will provide strategic direction, mentorship, and process optimization to enable the team to execute renewals successfully while maintaining a strong customer experience.

As a champion for customer retention, this leader will create visibility and urgency around renewal execution, coaching team members to negotiate and close deals effectively while securing long-term customer relationships.

What we’re looking for:

• BA/BS degree or equivalent experience
• 4 years in renewals within a SaaS or software-driven organization
• 3+ years of leadership experience managing and developing high-performing teams, ideally in a high-volume renewals or customer retention role.
• Experience using CRM systems like Salesforce, Zendesk, or Zoho
• Very strong written and verbal communication skills and ability to effectively communicate to all levels of the organization
• Previous experience in an environment that required strong organizational skills

Company Overview

3i People has been providing staffing solutions in IT and professional services for over 20+ years and has established a reputation for delivering top-quality talent to meet the unique requirements of their clients. We have developed a deep understanding of the industry and the evolving trends, which enables us to provide our clients with the most relevant talent. Additionally, our vast experience allows us to offer a personalized approach to staffing, catering to each client's specific needs.

Overall, 3i People's extensive experience and expertise in the staffing industry make us a reliable and trusted partner for companies looking for top talent. Our commitment to delivering high-quality services and using innovative technologies, such as Leap Tiger, further set us apart from our competitors. With our personalized approach and dedication to excellence, 3i People is well-equipped to help clients succeed in the ever-changing business environment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at 3i People by 2x

Sign in to set job alerts for “Renewal Manager” roles.

United States $93,000.00-$140,000.00 2 weeks ago

Salt Lake City Metropolitan Area 4 days ago

United States $75,000.00-$95,000.00 1 week ago

Austin, Texas Metropolitan Area 4 days ago

United States $65,000.00-$80,000.00 2 days ago

Customer Success Manager, Enterprise Accounts

New York, NY $75,000.00-$100,000.00 1 month ago

United States $80,000.00-$100,000.00 2 weeks ago

United States $97,000.00-$145,600.00 1 week ago

United States $85,000.00-$115,000.00 3 days ago

Reston, VA $100,000.00-$130,000.00 1 day ago

United States $110,000.00-$140,000.00 2 weeks ago

Customer Success Manager, Enterprise Accounts

California, United States $75,000.00-$100,000.00 1 month ago

Customer Success Manager - Salesforce.com

United States $80,000.00-$110,000.00 2 weeks ago

United States $75,000.00-$80,000.00 3 weeks ago

United States $62,000.00-$124,868.00 1 week ago

Dallas-Fort Worth Metroplex $90,000.00-$95,000.00 16 hours ago

Customer Success Manager – Client Services (Oncology)

United States $115,000.00-$145,000.00 2 weeks ago

Davenport, IA $50,000.00-$60,000.00 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.