Renewal Specialist

MicroAge; Phoenix (AZ); Hybrid; USD 52,000 - 65,000; Full time

Benefits offered by this job

Health plan

Dental/vision

401K

Life insurance

Parental leave

HSA contribution

Paid time off

Paid holidays

Referral bonus

Military pay

Job summary

MicroAge is seeking a detail-oriented professional to manage renewal opportunities, quotes, and supplier relationships. The role emphasizes data-driven decision making and licensing administration within a hybrid Phoenix environment.

You will oversee cloud licensing, provisioning, and invoicing support, while collaborating with sales teams to optimize renewal outcomes. Strong analytical, communication, and independent work ethic are essential.

Qualifications

• 2-4 years in lifecycle management, sales/licensing administration, or contract management.
• Strong analytical skills and ability to analyze data for decisions.
• Excellent verbal and written communication.
• Ability to work independently and take initiative.
• Highly motivated, goal-oriented with accountability.

Responsibilities

• Oversee tracking of renewal opportunities, secure quotes, and notify sales teams.
• Cultivate and manage supplier/distributor relationships for renewals.
• Use data analytics to inform renewal decisions and identify trends.
• Measure renewal strategy effectiveness using KPIs and metrics.
• Provide guidance on cloud licensing options and renewals.
• Set up and provision cloud SaaS service accounts and licensing.
• Process renewal requests, quotes, and orders via portals.
• Track financial status of cloud license orders and assist invoicing.

Skills

Data analysis

Data-driven decisions

Communication skills

Independent initiative

Problem solving

Adaptability

Job description

Compensation: Starting at $25.00/Hr (DOE)

Location: Great Phoenix, Arizona Preferred (Hybrid) In-office up to 2x a week

• Oversee tracking of upcoming renewal opportunities, secure quotes, and distribute notifications to sales teams.
• Cultivate and manage relationships with suppliers and distributors for renewal contracts.
• Leverage data analytics to inform decision-making processes, including identifying trends and patterns in renewal contracts.
• Evaluate the effectiveness of renewal strategies using key performance indicators (KPIs) and metrics.

Licensing Support

• Provide expert guidance on cloud licensing options and renewals for suppliers.
• Oversee the setup and provisioning of Cloud SaaS service accounts and licensing.
• Manage client license renewal requests, quotes, and orders through various system portals and applications.
• Track and report on the financial status of cloud license orders and support finance teams with invoicing processes.
• Administer the Supplier Incentive program, including managing claims, referrals, and direct submissions to suppliers.

Required Qualifications

• 2-4 years of experience in lifecycle management, sales administration, licensing administration, contract management, and/or supplier incentive management.
• Strong analytical skills and ability to analyze data and make data-driven decisions.
• Strong verbal and written communication skills.
• Proven ability to work independently and take initiative.
• Self-motivated and goal-oriented with a high level of personal accountability.
• Strong problem-solving skills and proactive communication.
• Adaptability and resilience in a dynamic, fast-paced environment.

Additional Skills and Attributes

• Emphasis on data analytics and decision-making processes.
• Focus on evaluating renewal strategies using KPIs and metrics.
• Highlighting the importance of strong problem-solving skills and proactive communication.

MicroAge Benefits- to Name a Few!

• Comprehensive health, dental, vision, and 401K plans
• Company paid basic life insurance, long term disability, and parental leave
• Quarterly company contribution towards Health Savings Account (HSA)
• Frequent performance recognition awards
• Paid Time Off (PTO)
• Paid Holidays
• Associate Referral Bonus
• Military Differential Pay for Active Military Associates