Removal Technician

Service Corporation International; El Paso (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Service Corporation International is seeking a dedicated Removal Specialist in El Paso, TX. You will safely drive company vehicles for first call removals, uphold chain-of-custody and paperwork, and interact compassionately with bereaved families.

You will assist with moving caskets and perform routine vehicle maintenance while following safety protocols. Applicants should lift up to 75 pounds, work flexible hours including nights and weekends, and possess a high school diploma or equivalent.

Qualifications

• Ability to work schedule including weekends and nights
• Ability to lift up to 75 pounds; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic and weather conditions

Responsibilities

• Removal: safely drives company vehicles for first call removals following laws and policies
• Maintain chain-of-custody, paperwork, and deceased identification procedures
• Interact with families in a courteous, professional manner during removals
• Enter incident information into proprietary software per procedures
• Transport caskets to airports, care centers, or funeral homes and assist with moving
• Vehicle maintenance: wash, vacuum, and clean vehicles; refuel as needed
• Adhere to safety guidelines and manage supplies in vehicles
• Identify vehicle issues and report for repair or inspection

Skills

Customer interaction

Safe driving

Heavy lifting

Education

High School Diploma or equivalent

Job description

Our associates celebrate lives. We celebrate our associates. Responsible for the care, removal, and transport of deceased. Collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Removal Safely drives company owned professional vehicles to perform “first call” removals of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression Enters deceased event information into proprietary software according to company procedures Transports caskets to airports, care centers, or funeral homes; assists with moving caskets Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable Fuels vehicles as necessary Follows safety guidelines and expenditure processes Maintains personal protective and removal supplies in vehicles including cleaning products Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection minimum

Requirements

Education High School Diploma or equivalent Licenses Current state/province issued driver’s license with an acceptable driving record Experience At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred Knowledge, Skills and Abilities Ability work schedule to support business needs including weekends and nights Ability to work on-call weekends, nights and holidays rotation Ability to lift up to 75 pounds; push/pull up to 200 pounds Ability to drive in hazardous, heavy traffic, and weather conditions Basic computer skills required

WORK CONDITIONS

Work Environment Work indoors and or outdoors during all seasons and weather conditions Local and/or multiple location traveling required Comply with Field dress code policy Work Postures Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Lifting, pushing, pulling up to 75 pounds Work Hours Working beyond “standard” hours as the need arises Local travel up to 100% using company vehicle

Postal Code: 79903 Category (Portal Searching): Operations Job Location: US-TX - El Paso

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we’re dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.