Transfer Specialist

Service Corporation International; San Diego (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA/HSA with company contribution

Sick Leave

Disability (short-term)

Disability (long-term)

Life Insurance

AD&D Insurance

Dependent Life Insurance

401(k) with company match

Employee Assistance Program

Job summary

Service Corporation International in San Diego, CA is seeking a Transfer Specialist responsible for the care, removal, and transport of the deceased, ensuring compliance with laws and company policies. You will safely drive company vehicles and maintain a professional appearance when interacting with families.

The role requires lifting up to 75 pounds, willingness to work nights and weekends, and good communication skills to coordinate with first responders and care facilities.

Qualifications

• High school diploma or equivalent required.
• Current state driver’s license with clean record.
• At least 1 year as courier/driver with direct customer interaction preferred.
• Ability to work weekends/nights/on-call as needed.
• Lift up to 75 pounds regularly; push/pull up to 200 pounds.

Responsibilities

• Transfers and safely drives company vehicles for first-call transfers in accordance with laws and policies.
• Maintains chain-of-custody, paperwork, and deceased identification.
• Cooperates with first responders, coroners, hospital staff, and care facilities.
• Interacts professionally with families during home transfers and shows sensitivity.
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets.
• Enters transfer event information into proprietary software.
• Maintains vehicle cleanliness and performs basic vehicle maintenance.

Skills

Driving

Customer interaction

Safety consciousness

Education

High School Diploma or equivalent

Tools

Proprietary software

Job description

Our associates celebrate lives. We celebrate our associates. The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

• Transfers Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures.
• Follows processes for chain-of-custody, paperwork, and deceased identification
• Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
• For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimiz conversation.
• Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
• Enters deceased event information into proprietary software according to company procedures
• Transports caskets to airports, care centers, or funeral homes; assists with moving caskets Vehicle Maintenance Washes, vacuums, and cleans vehicles ensuring vehicle is presentable Fuels vehicles as necessary Follows safety guidelines and expenditure processes
• Maintains personal protective and transfer supplies in vehicles including cleaning products
• Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

REQUIREMENTS

• Education High School Diploma or equivalent
• Licenses Current state/province issued driver’s license with an acceptable driving record
• Experience At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred
• Knowledge, Skills and Abilities Ability work schedule to support business needs including weekends and nights
• Ability to work on-call weekends, nights and holidays rotation
• Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds
• Ability to drive in hazardous, heavy traffic, and weather conditions
• Basic computer skills required

WORK CONDITIONS

Work Environment

Work indoors and or outdoors during all seasons and weather conditions Local and/or multiple location traveling required Comply with Field dress code policy

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage Lifting, pushing, pulling up to 75 pounds

Work Hours

Working beyond “standard” hours as the need arises Local travel up to 100% using company vehicle

Compensation

Salary: $20.00/hr.

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 92105 Category (Portal Searching): Operations Job Location: US-CA - San Diego

Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well‑being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI" refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier‑free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.